Problem Opening Projects

New Here ,
Mar 09, 2020

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I cant open projects from desktop. Whenever i try the timeline and etc. wont show (as shown in the picture). I have tried importing it into a new projects but it freezes the program. I've also tried opening it it in premiere pro. I've uninstalled Premier Pro and downloading it and going back to older updates. Nothing Works!Merknad 2020-03-09 215055.png

 

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Correct answer by Carlos Ziade | Adobe Community Professional

as a first step, trash the preferences (hold ALT while on the splash screen)

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Crash, Error or problem, Import

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Problem Opening Projects

New Here ,
Mar 09, 2020

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I cant open projects from desktop. Whenever i try the timeline and etc. wont show (as shown in the picture). I have tried importing it into a new projects but it freezes the program. I've also tried opening it it in premiere pro. I've uninstalled Premier Pro and downloading it and going back to older updates. Nothing Works!Merknad 2020-03-09 215055.png

 

Adobe Community Professional
Correct answer by Carlos Ziade | Adobe Community Professional

as a first step, trash the preferences (hold ALT while on the splash screen)

TOPICS
Crash, Error or problem, Import

Views

208

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Mar 09, 2020 0
Adobe Community Professional ,
Mar 09, 2020

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as a first step, trash the preferences (hold ALT while on the splash screen)

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Mar 09, 2020 0
New Here ,
Mar 10, 2020

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It worked thanks! 🙂

 

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Mar 10, 2020 0
Adobe Community Professional ,
Mar 10, 2020

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great! welcome

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Mar 10, 2020 0
Adobe Community Professional ,
Mar 09, 2020

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can you tell us what version of premiere you're working with?  And what version the projects were created in?  You might try making all the media offline before loading the project and see if it'll load.  If it does, post back and we can suggest some further troubleshooting steps.

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Mar 09, 2020 0
New Here ,
Mar 10, 2020

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Thanks!

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Mar 10, 2020 0
New Here ,
Dec 12, 2020

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Hello,

Plz help me
I have installed Adobe premiere pro 2019

but when i try for opening some old or new project The Software just closes, plz help me, i did not find any solution to this problem

plz plz plz help me

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Dec 12, 2020 0
Adobe Community Professional ,
Dec 26, 2020

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try any or all of these:

01. trash preferences

02. clean media cache

03. delete the preview files

04. update your gfx card driver from the vendor's site

05. update premiere pro

06. update your Windows OS or MacOs

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Dec 26, 2020 0