Highlighted

Problem playback black magic PR 2020

New Here ,
Jan 31, 2020

Copy link to clipboard

Copied

Hello i have a litle problem with my playback with all my computer in premier pro 2020 and after effect 2020 the playback is not working yet, i don't understand why.... i see the black magic device in the "preference" but it didn't work.

TOPICS
Performance

Views

231

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Problem playback black magic PR 2020

New Here ,
Jan 31, 2020

Copy link to clipboard

Copied

Hello i have a litle problem with my playback with all my computer in premier pro 2020 and after effect 2020 the playback is not working yet, i don't understand why.... i see the black magic device in the "preference" but it didn't work.

TOPICS
Performance

Views

232

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 31, 2020 0
Adobe Employee ,
Jan 31, 2020

Copy link to clipboard

Copied

Hi there,

I understand you are trying to extend the preview to the second monitor i.e. blackmagic monitor, however, you are unable to get the results. Am I correct?

  • Did you check if the drivers for the blackmagic device are updated?
  • Also, was it ever working fine?

Looking forward to a response.

Regards,

Shivangi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 31, 2020 0
Adobe Employee ,
Feb 19, 2020

Copy link to clipboard

Copied

Hi tetsuoc48544107,

 

Blackmagic Design has recently released Desktop Video 11.5 which addresses multiple issues with Premiere Pro.

Please update to the latest version (11.5) and check if it's working properly.

You may refer to this link to know more about it.

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 19, 2020 0
New Here ,
Aug 28, 2020

Copy link to clipboard

Copied

Hi,

I have the same problem with my intensity pro and the intensity pro 4k.

Direct output via MediaExpress works, but output via mercuryplayback in Premiere cc 2020 does not.

 

Did i miss any solution?

 

Thanx,

Andreas

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 28, 2020 0