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New Here ,
May 14, 2021 May 14, 2021

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Hello,

 

I downloaded the recent version of premiere pro yesterday (15.2) and have had nothing be issues from the very first moment of opening a project. The program is almost lagging and doesn't highlight what I click on. Not all areas are loaded and some buttons such as "shape" tools won't show. Can anyone help?

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Editing , Error or problem , Freeze or hang , Hardware or GPU , Performance , User interface or workspaces

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New Here ,
May 14, 2021 May 14, 2021

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Emory5C32_1-1620989690119.png

 

Here is an example of how it is freezing in a sense... Please someone help me.

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New Here ,
May 14, 2021 May 14, 2021

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MY LIFE HAS BEEN SAVED!!!! Just get ahold of support if having this issue and they will walk you through how to resolve! Got to love ADOBE!!! 🙂

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Community Expert ,
May 14, 2021 May 14, 2021

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Might want to share the walk through to help other users.

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