problemas de instalacion

[Ariel5FC9]

banda tengo un problema enante estaba usando premier cerre el progrma y tod bien lo iba a usar otra vez pero me salio error y lo desintale y ahora lo quiero volver a instalar y sale error tmb desintale adobe cloud por la duda y nada

[thatsmauri]

Try running the 'Creative Cloud Cleaner tool', which is available for download on the page below:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Be sure to follow each step carefully! If done cleaning any possible remains, try reinstalling Premiere again.

[Kartika Rawat]

Hi Ariel!

Sorry for the problem. Can you share a screenshot of the error message? Which OS do you have?

Let us know.

Thanks,

Kartika