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Probleme pilote carte graphique

New Here ,
Oct 28, 2020

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Bonjour,

Juste apres l'importation de mes rushs sur premiere pro 2020, un rapport d'erreur apparait, et me ferme le logiciel, a la réouverture un message d'erreur me disant "Pilote vidéo non pris en charge", j'ai une NVIDIA 1080ti, et la derniere version de premiere pro, j'ai pris le temps de mettre le pilote graphique a jour, mais le probleme persiste. Si jamais ca peut vous aider, je n'ai pas ouvert premiere depuis 3mois.

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Crash, Hardware or GPU, Import, Performance

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Probleme pilote carte graphique

New Here ,
Oct 28, 2020

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Bonjour,

Juste apres l'importation de mes rushs sur premiere pro 2020, un rapport d'erreur apparait, et me ferme le logiciel, a la réouverture un message d'erreur me disant "Pilote vidéo non pris en charge", j'ai une NVIDIA 1080ti, et la derniere version de premiere pro, j'ai pris le temps de mettre le pilote graphique a jour, mais le probleme persiste. Si jamais ca peut vous aider, je n'ai pas ouvert premiere depuis 3mois.

TOPICS
Crash, Hardware or GPU, Import, Performance

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61

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Oct 28, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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Last version is not a version. Post comp specs, OS and Pr build.

Post screenshot of error message.

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Oct 28, 2020 0
New Here ,
Oct 28, 2020

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Bonjour, merci de votre reponse rapide
ma config :
Intel I7 9700K (CPU)
NVIDIA GTX 1080 Ti (GPU)
Windows 10 x64bits
16G RAM
j'utilise la v14.5 de premiere pro 
j'ai essayer sur la v14.4 et 13.1.5
la version de mon pilote graphique est 27.21.14.5671
Merci de votre réactivité.
 

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Oct 28, 2020 0
New Here ,
Oct 28, 2020

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Probleme adobe.png

l'ancien message d'erreur m'informant de l'incompatiblité de ma carte grpahique n'apparait plus.

Adobre premiere pro est le seul logiciel de la suite Adobe a ne pas fonctionner.

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Oct 28, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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Oct 28, 2020 0
New Here ,
Oct 28, 2020

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it still doesn't work 😕

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Oct 28, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Oct 28, 2020

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Uninstall.

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems 

reboot.

install.

reboot.

If that does not work:

Contact Customer Care

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Oct 28, 2020 0