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problemi play back con qualsiasi file

New Here ,
Aug 30, 2020

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Hello, in giugno ho acquistato nuovo PC:
win pro 10
AMD Ryzen 7 3700X 8-core Processor
32 Ram 
64 bit
Nvidia Ge Force RTX2070 super

 

In Giugno ho lavorato perfettamente in modo molto fluido con Premiere (file Raw 4k), playback perfetto real time.
Adesso  (fine agosto) non so se ci sono stati aggiornamenti su Premiere ma non riesco a vedere decentemente nemmeno un mp4 720p,
Tutti i file che carico in timeline (new timeline from clip) hanno problemi di playback, ci sono piccole ripetizioni, ritardi sia video che audio.
Ho provato a disinstallare e re-installare premiere, a disinstallare e installare una versione precedente ma senza alcun successo.
grazie per aiuto.

 

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Hardware or GPU, Performance

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problemi play back con qualsiasi file

New Here ,
Aug 30, 2020

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Hello, in giugno ho acquistato nuovo PC:
win pro 10
AMD Ryzen 7 3700X 8-core Processor
32 Ram 
64 bit
Nvidia Ge Force RTX2070 super

 

In Giugno ho lavorato perfettamente in modo molto fluido con Premiere (file Raw 4k), playback perfetto real time.
Adesso  (fine agosto) non so se ci sono stati aggiornamenti su Premiere ma non riesco a vedere decentemente nemmeno un mp4 720p,
Tutti i file che carico in timeline (new timeline from clip) hanno problemi di playback, ci sono piccole ripetizioni, ritardi sia video che audio.
Ho provato a disinstallare e re-installare premiere, a disinstallare e installare una versione precedente ma senza alcun successo.
grazie per aiuto.

 

TOPICS
Hardware or GPU, Performance

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46

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Aug 30, 2020 0
Adobe Community Professional ,
Aug 30, 2020

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Raw 4k file

What are those exactly. Very few can edit 4K natively unless they are intra frame.

What is your disk setup.

Guessing you might need to consider proxies.

 

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Aug 30, 2020 0
New Here ,
Aug 31, 2020

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Hi Ann, 

thank you for your reply, my question is not about the 4k files, (with raw files I mean .cmr canon files) I mentioned them because until recently Premiere was very fluidly handling those too. And I was very happy and surprised.
My problem is that for about a week Premiere doesn't manage even very light files in real time like a 720p mp4.
Every file I put on the timeline can't be played in real time. Also with render, nothing change.
I've tried same files on After Effect and they're played perfectly (and in real time!). The same on Da Vinci.
So I think ther's something wrong with Premiere. Maybe some setting...

My disk ssd force mp510 1T.

Many thanks

Claudia

 

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Aug 31, 2020 0
New Here ,
Aug 31, 2020

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Hello, 

I've solved my problem.
It was the settings on audio hardware, 
Edit> preference > Audio Hardware 

I've change it to another selection (from High definition audio device (default selection) to Nvidia high definition audio) and the video preview immediatly work well, but with no audio output.
Then I reboot premiere, and then from Audio Hardware I reselect my audio High definition audio device.
And everything works fine.


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