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Problems with frame substitution and error retrieving frame in Premiere Pro 14.8

New Here ,
Jan 14, 2021 Jan 14, 2021

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When I updated to Pr 2020 v14.8, anoying errors such as frame susbstitution and error retrieving frame popped. I had to to go back to lower version of 2020.

 

Any tip on NVIDIA GPUs for me to update again to 14.8?

 

Thanks!

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Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

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Sorry about that, Jayson. Kindly install the NVIDIA Studio driver and let us know if that helped solve the issue. I'll break out your post into it's own post so we can try and isolate and repair the issue.

 

For better results, give us full details of your computer system, source media, and any workflow details, like which camera your files are from, etc.

 

Thanks,
Kevin

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Help me please, I still having the same issue every day any project, and error at rendenring too.

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New Here ,
Feb 08, 2021 Feb 08, 2021

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It's Nvidia Studio Diver problem.

same here with me on RTX 3070.
Driver Version: 461.40 - Release Date: Tue Jan 26, 2021

I try with my footage from Sony A7III with HLG profiles.

 

Hope Nvidia Fix this Issues soon!

 

Mod note: comment removed. Please do not refer to or condone the use of our internal debug tools. These are not supposed to be used by users.

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New Here ,
Feb 08, 2021 Feb 08, 2021

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It's Nvidia Studio Diver problem.

same here with me on RTX 3070.
Driver Version: 461.40 - Release Date: Tue Jan 26, 2021

I try with my footage from Sony A7III with HLG profiles.


Comment removed for the same reason.

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