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Problems with Premiere edit after changing from Mac to PC

Community Beginner ,
Sep 29, 2020

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Hi everyone. Recently I did an upgrade to a really fast custom made PC. Previously I was editing my documentary on Premiere on Mac -- but decided to make the change over as cutting 4k was too slow on that system. So after re opening the edit on PC premiere - I came across some major problems. In the timeline of my film - many of the clips now have blue or grey lines across them - and even more terryfying, some clips have been totally replaced by clips that I never put in the edit. Adobe have come back to me with a very simplistic response - that I should just go back to Mac. But that's simply not possible as it is too slow for me to edit with fluidity etc. Could I hypothetically rebuild the whole project file - so I could import the time line I have been editing - and then import all the clips again? Any advice is very much appreciated. Surely this is something many of us have to do - and we shouldn't face such an injustice from a proffesional editing programme. Thanks for your advice 🙂 

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Problems with Premiere edit after changing from Mac to PC

Community Beginner ,
Sep 29, 2020

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Hi everyone. Recently I did an upgrade to a really fast custom made PC. Previously I was editing my documentary on Premiere on Mac -- but decided to make the change over as cutting 4k was too slow on that system. So after re opening the edit on PC premiere - I came across some major problems. In the timeline of my film - many of the clips now have blue or grey lines across them - and even more terryfying, some clips have been totally replaced by clips that I never put in the edit. Adobe have come back to me with a very simplistic response - that I should just go back to Mac. But that's simply not possible as it is too slow for me to edit with fluidity etc. Could I hypothetically rebuild the whole project file - so I could import the time line I have been editing - and then import all the clips again? Any advice is very much appreciated. Surely this is something many of us have to do - and we shouldn't face such an injustice from a proffesional editing programme. Thanks for your advice 🙂 

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Editing, Error or problem, Formats, How to, User interface or workspaces

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Sep 29, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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Are you working with Proxy media at all? I've seen a similar issue when moving from one machine to another (both PCs) where proxies were incorrectly reconnected and replaced the wrong clips.

 

As a test to narrow down the problem, after opening the project on your PC where everything gets messed up, can you save a copy of that and then open it back up on the Mac? Is everything still messed up?

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Sep 29, 2020 1
Community Beginner ,
Oct 04, 2020

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Hi David, 

Thanks for this info. 

I have re-opened the proj file on my mac after the PC mess up - and the project is fine - all the clips are how they should be. 

Any idea of how to solve this problem when I go to open on PC?

Cheers, 

Ross 

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Oct 04, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Without seeing the project in its entirety, this is a challenge to diagnose. I would go simple and really try to narrow things down. Find one clip that definitely causes the problem, make a new version of the project with just that clip in whatever sequence it was edited in, then send that back to the PC. If the problem still happens, then I would try to create a new project, import the old one into it, and see if that helps. If the problem doesn't happen, then you need to keep iterating. Try an entire folder of clips, or try to remove all effects, especially if they're third-party ones. Unfortunately, this is probably going to require trial and error to diagnose, because you definitely should be able to (and I have for years) go between macOS and Windows with no issue.

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Oct 05, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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There can be differences in how Macs and PCs 'list' the locations of media, and that will cause things like this. The two OSs don't use identical link structures. So re-linking the problematic clips may be necessary.

 

Neil

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Sep 29, 2020 0
Community Beginner ,
Oct 04, 2020

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Cheers Neil. 

Is there a way to relink clips manually one at a time? Even though this will be a major hassle - will it save me?

Ross 

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Oct 04, 2020 0
Adobe Community Professional ,
Oct 04, 2020

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If the clips a question mark in the bin, select a file in a bin, right-click, select Link, and then a locate box should come up. Navigate to the file location. Select the file, click the Locate button.

 

See if bringing in a couple clips this way helps. If it does, you might be able to locate them in groups by folder on disc.

 

Neil

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Oct 04, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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I can go between Mac and PC. It might be a driver issue.

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Sep 29, 2020 0
Adobe Community Professional ,
Oct 04, 2020

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I'm working on a project with a client who works on a mac.  My best editing machine is a windows machine.  I have a clone of her media drive.  When I launch the project on the windows machine it may take 5 minutes or so to relink some of the files.  Before I send the project file back to her, I open it on my macbookpro and relink...  again, it takes a few minutes.  Not ideal, but it's been rock solid, except of course when she forgets to give me the media that she's put on her desktop.   

Just make sure that you don't have any file names with things like periods or asterisks or question marks or slashes (which people often use to add the date to the file name) which can cause serious issues.   And endless nests of folders within folders may be problematic depending on the OS.  

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