When I was exporting a projejct in Pr, the software crashes, I seee a file "End Prosses" I clck on it then the Pr closed, but the temporary files aac and .m4v still ther in my folder, I can't delete the files because they say they are in use by Pr, I tried to use the Task Manager to end process in the details tab and have the same problem.
Then tried to uninstall an the same F#$%)/g problem, the I use the tool Adobe CC Cleaner Tool, and know what SAME.... I uninstall all ACC Apps and can't deleter the files. Pr is no more in my laptop why I can´t delete de Files,,, I only wan't to update Pr am Me and can't update because the spftware says I still have oppen Pr and Me so I can't update the programs..
Laptop Asus Tuf Gaming Windows 10 64bits AMD RYZEN 7 4000 series (last laptop amd) RTX 2060 and 16 GB RAM