Program doesn't start

New Here ,
Mar 08, 2021 Mar 08, 2021

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I just installed Premiere Pro for my first time and I restarted my PC, but the program doesn't start. It has stayed on the loading screen for an hour now and nothing will happen. What can I do? 

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Freeze or hang

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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If it is still on the loading screen either abandon the computer forever or kill the task using task manager or a hard reboot.

 

Send your computer specs. Which version of PP and Windows.

 

You might want to reinstall:

Be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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