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Program lag/hang

New Here ,
Oct 30, 2020

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Hi,

 

I'm a paid user of Adobe and would like help. When I add source to V2, A2 Adobe takes forever to do anything.

 

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Freeze or hang, Performance

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Program lag/hang

New Here ,
Oct 30, 2020

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Hi,

 

I'm a paid user of Adobe and would like help. When I add source to V2, A2 Adobe takes forever to do anything.

 

TOPICS
Freeze or hang, Performance

Views

35

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Oct 30, 2020 0
Adobe Community Professional ,
Oct 30, 2020

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We're not clairvoyant or all-knowing here, we're just other users. So we can't offer any assistance until you give us the information we'd need to help.

 

Like ... OS/CPU/RAM/GPU/vRAM, the number and types of drives used on your computer and in the project, the media involved, and any effects you're using.

 

Then we could actually make informed suggestions rather than wild guesses.

 

Neil

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Oct 30, 2020 1
Adobe Community Professional ,
Oct 30, 2020

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and you should probably make sure your system meets minimum hardware requirements

https://helpx.adobe.com/premiere-pro/system-requirements.html

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Oct 30, 2020 0
New Here ,
Oct 31, 2020

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I'm using an AMD Ryzen 9, 16G RAM, NVIDIA RTX 2080 Super, 1T SSD, MSI
Monitor, ......

It was working fine previous version...

Thx 4 the help

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Oct 31, 2020 0
Adobe Community Professional ,
Oct 31, 2020

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did you check that your system met the system requirements?   16mb of RAM is not a lot although does meet the requirements.  How do you have the RAM assigned in preferences.  You might try adjusting this.  People sometimes have too much ram assigned to Premiere and not enough to the OS (and I'm guessing sometimes vice versa).

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