Project crashing after updating to Premiere Pro 15.1

[Trey5CCD]

I'm having this issue as well, but even worse. I've spent the last 3 hours trying to edit a super simple 60 second video and it's been a nightmare. Everytime there are updates there are bugs like this. Normally I have automatic update off but I guess I accidentally updated and it's making editing impossible.

[Kevin-Monahan]

Hi Trey,

Sorry. Have you tried deleting media cache yet?

Thanks,
Kevin

[Trey5CCD]

I've cleared caches, preferences, restarted/turned off computer multiple times, redownloaded v15.1, and tried separate new projects with different media and the issue persists. The only way I've managed to continue working since yesterday was downgrading back to v15.0 and I have zero issues now. The program would become unresponsive (not literally in task manager, but the program wouldn't react or register any clicks) and I would have to click one of the menu bar drop downs, and I would be able to continue. However it only took 2-3 seconds minimum before it became unresponsive again. I also do not have any third party plug-ins if that helps. I will keep using v15 as I have no issues.

[Kevin-Monahan]

Weird, Trey. Can I get your system specs, OS details, and media type?

Thanks,
Kevin

[Kevin-Monahan]

Trey,

I advise you to update NVIDIA drivers if you have one of those GPUs installed. This action has helped others.

Thanks,
Kevin

[SunnyCon]

Yeah, Same issue here. Premier just crashes the whole system.

I'm on Windows, i7 processor, 8GB Ram. Tried rolling it back and the issue is still there.

[Kevin-Monahan]

Hi Sunny,

You might try updating NVIDIA drivers if you have one of those GPUs installed. Let me know if that helps.

Thanks,
Kevin

[SunnyCon]

Hi Kevin,

No success there. All my drivers are up to date and I'm getting no system conflicts. I've cleared the media cache and still no joy. Basically, it runs fine for a few minutes but when I start to edit my footage it'll just freeze up and the whole system will freeze. I can't CTRL+ALT+DEL, my mouse freezes and I have to power button reset. I'm now in a position where I have a few videos to edit and Premier Pro is unworkable. It was all working fine before the update and I've even tried rolling back but the issue now happens even with previous versions. This has to be fixed soon or I'm buggered for my deadlines. 

[SunnyCon]

Tried to roll back to 14.9 and not my system just switches off outright. There has to be some way just to reset back to the old version to allow us to use it. I'm forking out £50 a month for these programmes and it's infuriating that I'm now missing deadlines and the only response we're getting is generic test your system and delete cookies. It's clearly a software issue so when will we see it fixed? 

[Kevin-Monahan]

Hi Sunny,

Sorry! I see you have just 8 GB RAM. Have you checked out system requirements for 15.1? Are you meeting them?

Thanks,
Kevin

[SunnyCon]

Yes, the system compatibility report has no conflicts and I have been able to use Premier just fine up until the update.

[domminney]

Same issue here. Can't drag clips on a timeline, but not all timelines. Tried importing into new project, trashing prefs etc. Rebooted many times. Downgrading for now.

[Kevin-Monahan]

Hi Trey,
Weird. Sorry about this. Saw another editor having a hard time until they uninstalled their webcam software. Could that be the case at all?

Thanks,
Kevin