• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Project file not loading and getting stuck

New Here ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Hey guys, I'm having trouble when opening a project file. Project file not loading and getting freeze.
Help me out how to solve this problem.
TOPICS
Crash , Freeze or hang , Import

Views

208

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Are you getting any error messages?

What's exactly happening?

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Once I open a project file -

It will get start loading for few seconds and it will get freeze.

If I try to play on time-line it will get an error as - Premiere pro is not responding 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Have you tried resetting Premiere preferences?

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

PFA for error and in mac we need to hold Shift + Option and click on the premiere icon to reset but no use.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

LATEST

Have you tried reopenning a saved version (back-up)? Is it doing the same?

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

have you tried launching an autosave version?  Have you done any updates recently?  If so, revert to the premiere version that worked...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines