Project Manager Error

[#1]

Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

[#2]

Yes please, I'm having the same error. Not had it before. Loads of disk space. Have rebooted in case RAM is holding something but no change. Same happens if I go to export to a local HDD instead of my removable. Latest versions of CC, Win 10, 16Gb Ram, Xeon proc.

[#3]

As a workaround I'm manually copy.pasting the vid source clips + project but its not ideal

[#4]

Maybe try setting the folder path to your desktop to see if might an issue with communicating or disk space or permissions with the current drive that you’re writing to.

[#5]

Hi RobShultz​, thanks for the reply. I shut my computer down entirely after my reply earlier. Booted up just now (after 30 min drive to nowhere because the main road was closed and the diversion was a disaster) went to export same path as before , same error as before. Also rejects Desktop as you suggested with the same vague unhelpful error.

[#6]

Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

If so, rename, resync in premiere and retry project manager.

Hope this helps

[#7]

PGZ@Mobibase  wrote

Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

If so, rename, resync in premiere and retry project manager.

Hope this helps

Now that you mention it the 123 video clips I have are titled with email addresses so have @ symbols in them. I'm too far into the project to de-bug/rename them so will have to stick to my office rig rather than export to laptop. I'll mark yours as helpful as this could well be the issue. Thank you.

[#8]

Good to hear, let us know if it's the case !

On the other hand, I use bluk rename freewares both on PC and Mac to "harmonize" my filenames all the time.

Then copy all your files to one folder

Then in premiere, all will be offline, just relink the first file and premiere will find the rest.

[#9]

Hi All, again,

I'm still getting this issue on new projects. I've gone through and renamed any @ or special character containing files as well as those in the sequence (as they dont inherit the name change, annoyingly), only 2 @'s found in my bins so that's fine. Still getting this though.

Any ideas please?

[#10]

This worked for me. Client had supplied some video files that contained a / (forward slash), premier had replaced the forward slash with a : semi-colon. I renamed the two files (deleted the special characters) and relinked the files and then Project Manager worked.

[#11]

I have the same issue and tried everything I could think of. Hopefully Premiere fixes this and many other bugs soon.

[#12]

Same issue. I've never had problems consolidating media before, not sure what is going on here. Is it just a bug in PrP 2018?

I did see another thread here:  https://forums.adobe.com/thread/2206637
where the suggestion to completely delete your cache seemed to work.

Adobe, a real answer would help us out here since this is a fundamental workflow that should work properly.

[#13]

I tried the delete media cache files, also deleted peak files.  No luck.  Still get the unexplained error.

[#14]

Same. No luck. This is a huge problem. I can't believe I'm having the same issue almost 2 years later.

[#15]

I believe I have the answer for you.

I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.

LuMags​

[#16]

This worked for me. Thanks!

[#17]

This worked for me as well, thanks for the tip!

[#18]

Thanks so much worked well!

[#19]

This worked for me!

[#20]

Thank you so much, this actually worked

[#21]

Thank you soh much...this has been bugging me for ages and your solution worked. Much appreciated.

[#22]

My god, it work. This needs to be marked as the solution. 

[#23]

Sadly, this did not work for me.

[#24]

Thank you so much! This has been plaguing me! Your tip worked! 

[#25]

This worked

Thank you so much