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Project Manager Error

Explorer ,
May 22, 2018

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Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"

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Project Manager Error

Explorer ,
May 22, 2018

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Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

When i faced this issue in 99% cases it was solved by unchecking "Include Audio Conform Files"

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May 22, 2018 6
Participant ,
May 31, 2018

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Yes please, I'm having the same error. Not had it before. Loads of disk space. Have rebooted in case RAM is holding something but no change. Same happens if I go to export to a local HDD instead of my removable. Latest versions of CC, Win 10, 16Gb Ram, Xeon proc.

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May 31, 2018 1
Participant ,
May 31, 2018

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As a workaround I'm manually copy.pasting the vid source clips + project but its not ideal

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May 31, 2018 0
Adobe Community Professional ,
May 31, 2018

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Maybe try setting the folder path to your desktop to see if might an issue with communicating or disk space or permissions with the current drive that you’re writing to.

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May 31, 2018 0
Participant ,
May 31, 2018

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Hi RobShultz​, thanks for the reply. I shut my computer down entirely after my reply earlier. Booted up just now (after 30 min drive to nowhere because the main road was closed and the diversion was a disaster) went to export same path as before , same error as before. Also rejects Desktop as you suggested with the same vague unhelpful error.

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May 31, 2018 0
Participant ,
May 31, 2018

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Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

If so, rename, resync in premiere and retry project manager.

Hope this helps

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May 31, 2018 0
Participant ,
May 31, 2018

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PGZ@Mobibase  wrote

Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

If so, rename, resync in premiere and retry project manager.

Hope this helps

Now that you mention it the 123 video clips I have are titled with email addresses so have @ symbols in them. I'm too far into the project to de-bug/rename them so will have to stick to my office rig rather than export to laptop. I'll mark yours as helpful as this could well be the issue. Thank you.

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May 31, 2018 0
Participant ,
May 31, 2018

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Good to hear, let us know if it's the case !

On the other hand, I use bluk rename freewares both on PC and Mac to "harmonize" my filenames all the time.

Then copy all your files to one folder

Then in premiere, all will be offline, just relink the first file and premiere will find the rest.

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May 31, 2018 0
Participant ,
Jul 17, 2018

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Hi All, again,

I'm still getting this issue on new projects. I've gone through and renamed any @ or special character containing files as well as those in the sequence (as they dont inherit the name change, annoyingly), only 2 @'s found in my bins so that's fine. Still getting this though.

Any ideas please?

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Jul 17, 2018 0
Explorer ,
Jul 02, 2018

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I have the same issue and tried everything I could think of. Hopefully Premiere fixes this and many other bugs soon.

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Jul 02, 2018 2
Community Beginner ,
Jul 26, 2018

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Same issue. I've never had problems consolidating media before, not sure what is going on here. Is it just a bug in PrP 2018?

I did see another thread here:  https://forums.adobe.com/thread/2206637
where the suggestion to completely delete your cache seemed to work.

Adobe, a real answer would help us out here since this is a fundamental workflow that should work properly.

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Jul 26, 2018 1
Participant ,
Nov 18, 2018

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I tried the delete media cache files, also deleted peak files.  No luck.  Still get the unexplained error.

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Nov 18, 2018 2
Participant ,
Nov 18, 2019

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Same. No luck. This is a huge problem. I can't believe I'm having the same issue almost 2 years later.

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Nov 18, 2019 0
New Here ,
Feb 08, 2019

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I believe I have the answer for you.

I had the same error. Tried the same steps as you did, even tried a different desktop and different locations to Project manage to and didnt work I then found that if I unticked the box (Include preview files) then the project manage worked without the unknown error at the end. Hope this helps.

LuMags

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Feb 08, 2019 18
Explorer ,
Feb 21, 2019

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This worked for me. Thanks!

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Feb 21, 2019 1
New Here ,
Apr 15, 2019

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This worked for me as well, thanks for the tip!

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Apr 15, 2019 0
New Here ,
Jul 03, 2019

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Thanks so much worked well!

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Jul 03, 2019 0
Community Beginner ,
Sep 29, 2019

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This worked for me!

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Sep 29, 2019 0
New Here ,
Oct 20, 2019

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Thank you so much, this actually worked

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Oct 20, 2019 0
Community Beginner ,
Oct 30, 2019

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Thank you soh much...this has been bugging me for ages and your solution worked. Much appreciated.

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Oct 30, 2019 1
Community Beginner ,
Nov 08, 2019

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My god, it work. This needs to be marked as the solution. 

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Nov 08, 2019 1
Participant ,
Nov 18, 2019

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Sadly, this did not work for me.

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Nov 18, 2019 0
New Here ,
Nov 29, 2019

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Thank you so much! This has been plaguing me! Your tip worked! 

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Nov 29, 2019 0
New Here ,
Feb 02, 2020

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This worked

 

Thank you so much

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Feb 02, 2020 0
New Here ,
Apr 16, 2020

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This worked! Thank you so much!

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Apr 16, 2020 0
Community Beginner ,
Jun 11, 2020

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I LOVE you so much .. it so FU>>>> work .. 

thanks pro

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Jun 11, 2020 0
New Here ,
Jul 07, 2020

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Worked for me too. THANK YOU!
P.D. Bramsen

www.king-of-glory.com

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Jul 07, 2020 0
New Here ,
Jul 13, 2020

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Thank you this worked

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Jul 13, 2020 0