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I backed up my video files last night and now all of my project files have diappeared ... including on the back up.
Where are they and how do I get them back?????
I cannot believe this could happen in such an expense well know video editing program.
And this seems to have been a common recurring problem for at least 4 years
Totally annoying Adobe!!!!!
So many hours of work have disappeared without a trace!!!!!
We're sorry for the experience. Ideally, the project should not disappear if it has been saved like you mentioned. We'll look into this.
Let us know. We're here to help.