Projects files all disappeared from Premiere Pro 2020

New Here ,
Feb 19, 2021 Feb 19, 2021

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I backed up my video files last night and now all of my project files have diappeared ... including on the back up.

Where are they and how do I get them back?????

I cannot believe this could happen in such an expense well know video editing program.

And this seems to have been a common recurring problem for at least 4 years

Totally annoying Adobe!!!!!

So many hours of work have disappeared without a trace!!!!!

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Editing, Error or problem

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Hi Andrew,

We're sorry for the experience. Ideally, the project should not disappear if it has been saved like you mentioned. We'll look into this.

  • Which version of Premiere Pro are you using?
  • Did you update your application recently?
  • Have you searched for the projet backup in the Autosave folder?

Let us know. We're here to help.

 

Thanks,

Shivangi

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