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ProRes RAW Video Cannot Be Decoded

Participant ,
Jul 30, 2020 Jul 30, 2020

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I have the following System Settings:

  • AMD Ryzen 1700X
  • 32 GB System Ram
  • AMD Radeon Frontier Edition 16 GB VRAM
  • NVidia Tesla K20X 5GB VRAM w/451.82 NVidia graphics driver
  • Apple ProRes RAW for Windows 1.2
  • Premiere Pro 14.3.1
  • Project Configured to use CUDA Acceleration

Annotation 2020-07-31 012604.jpgAnnotation 2020-07-31 012737.jpg

 

When I try to import ProRes RAW Video from the Panasonic S1H/Atomos Ninja V combo, I get an error complaining about the ProRes RAW Video cannot be decoded.

Annotation 2020-07-31 012033.jpg

I can play the clip, which gives me proper audio , but video is just a black screen, and I get another error.

Annotation 2020-07-31 012135.jpg

Annotation 2020-07-31 012440.jpg

 

I have no idea why this is not working? Can anyone give any insight?

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Formats , Import

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Adobe Employee ,
Jul 30, 2020 Jul 30, 2020

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EStarkey,

May be a bug related to your GPU or running more than one kind of GPU. I would aim there. Developers are aware of this issue. It appears to be very recent. Sorry. Hope we can get a fix out shortly.

 

Thanks,
Kevin

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Participant ,
Jul 31, 2020 Jul 31, 2020

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Thanks Kevin,

I would pull out the AMD Card, but the NVidia GPU is pure compute, with no video out.

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Adobe Employee ,
Jul 31, 2020 Jul 31, 2020

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E,

Please run a test to see if it even works, that is, if you have time and if it is feasible. I will add any findings to our internal bug I see filed here. I have already added a link to this forum post.

 

Thanks and good luck,
Kevin

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Participant ,
Jul 31, 2020 Jul 31, 2020

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See, the problem is this. The NVidia card has novideo output at all. If I pull the AMD card, I can't see anything lol

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Community Beginner ,
Aug 04, 2020 Aug 04, 2020

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I had this same problem and found that only Pro Res Raw for Windows 1.0 works with Premiere. V1.1 & 1.2 don't seem to be compatible. 

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Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

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hi Estarkey, hi aka777,

 

If you are still facing the issue, please could you share the console logs after you importing the file. To enable console panel press ctrl+F12.

 

Thanks.

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Participant ,
Aug 13, 2020 Aug 13, 2020

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Thanks for the reply.

 

I pulled my NVidia GPU card when you started supporting OpenCL for ProRes RAW in a beta. 

So I can no longer test if this is currently working.

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