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Proxy Media and Full Resolution must have matching audio channels workaround?

Community Beginner ,
Jan 24, 2018

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Hey, guys,

So I've got a slightly complicated issue.

We shot on Ursa Mini in 4.6k with anamorphic lenses. Dropped the footage in Resolve to create the proxies - didn't realize Premiere could handle them at the moment. Anyway, synced audio in Resolve but it messed up and ended up dropping timecode on some of the proxy files.

Now trying to re-link the quick time proxies in my Premiere timeline to the raw files but getting the "proxy and full resolution matching audio" message. I think this might be because of the audio issues in exporting the proxies through Resolve. Our audio designer ended up having to relink some of the audio files when I shot him the project after picture lock too.

So.... any ideas on a work around for this error? I know the raw files I want, but cannot link due to the error.

THANKS.

Hey,

Yes, I did.

Tried switching everything over to a different computer / hard drive and it linked fine.

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Proxy Media and Full Resolution must have matching audio channels workaround?

Community Beginner ,
Jan 24, 2018

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Hey, guys,

So I've got a slightly complicated issue.

We shot on Ursa Mini in 4.6k with anamorphic lenses. Dropped the footage in Resolve to create the proxies - didn't realize Premiere could handle them at the moment. Anyway, synced audio in Resolve but it messed up and ended up dropping timecode on some of the proxy files.

Now trying to re-link the quick time proxies in my Premiere timeline to the raw files but getting the "proxy and full resolution matching audio" message. I think this might be because of the audio issues in exporting the proxies through Resolve. Our audio designer ended up having to relink some of the audio files when I shot him the project after picture lock too.

So.... any ideas on a work around for this error? I know the raw files I want, but cannot link due to the error.

THANKS.

Hey,

Yes, I did.

Tried switching everything over to a different computer / hard drive and it linked fine.

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9.2K

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Contributor ,
Jan 24, 2018

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You might try re-encoding one of the proxy files with the correct audio channels to see if you can fool Premiere into re-linking.

Otherwise you may just be out of luck.

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Community Beginner ,
Jan 25, 2018

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Gotcha.

I will give it a try.

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Adobe Employee ,
Jan 30, 2018

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Hi EmilyP,

Did you end up solving this issue? Let us know.

Thanks,
Kevin

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Community Beginner ,
Jan 30, 2018

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Hey,

Yes, I did.

Tried switching everything over to a different computer / hard drive and it linked fine.

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New Here ,
Apr 02, 2019

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This is not solved. Can you please help. Like another in here have said, proxies are often created by the DIT on set. So doing proxies in premiere can't be the only option here. That would eliminate almost the entire professional market.

There has to be a way around this bug/feature.

Thanks

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Contributor ,
Jun 01, 2019

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Simple solution: inform the DIT on set that if he or she is making proxies that they need to perfectly match the raw files. It's really as simple as making 2 channel, 4 channel or 8 channel audio proxies depending on what's being recorded.

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New Here ,
Nov 27, 2019

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Hi Kevin,

 

I'm having several issues with attaching proxies and repeatedly getting this message. The proxies were created natively in Premiere Pro (sent to Media Encoder, obviously). They were initially created on separate hard drives supplie by DIT while we were awaiting delivery of a shared drive system. Now that all rushes and proxies have been moved to the shared drive I'm hitting issues with proxies attaching. Mostly it works fine but there are one or two cards where this is an issue. The audio channels definitely match (furthermore I would hope so as there isn't an option to select what channels are transcoded). The camera media is .mxf shot by a Canon C300.

 

Can you please help. I'm at my wit's end and we're falling behind schedule here on a tight edit schedue with a mass of rushes with multiple camera angles that all need to synched and edited from the multicam files and the edit playback for this obviously needs to be as smooth as possible.

 

Looking forward to hearing back at your (or anyone at Adobe's) earliest convenience!

 

Best wishes

Stuart

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New Here ,
May 20, 2018

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I had a similar issue where i wasnt able to relink the proxy files to the full res footage.

As per adobe, we must create proxy from within Premier Pro via Media Encoder. I had sony FS7 footage in MXF format containing 8 audio channels, mono, 24bit and Media Encoder was super slow to convert the footage to goPro Cineform as proxy for the MXF files (GoPro Cineform has 8 audio channels, hence used the default preset that Premier Pro suggested).

As it took too long to convert via Media Encoder, i decided to use After Effects to render all the proxy files but by mistake i used Apple Prores as a format which had just 2 stereo audio channels. When i tried to connect these proxy files to MXF, it didnt accept and gave me the error message.

SOLUTION!!!

Assuming you have proxy files with 2 audio channels, pull just one file out of your "PROXY" files in Premier Pro and right click on the footage in the bin and select export footage. Use MXFOp1 as your format and in the codecs, use any of the AVC or XAVC wrappers and in the sound settings, select mono and add 8 channels and save it as a preset.

Go back to media encoder, pull all the Proxy files that you previously converted and use the preset that you just created and render them all. Go back to premier pro and you should be able to attach all the proxy files. \

I am not sure if this could be of any help to you but i am trying my best.

if you have any issue then you can write to me on shrishail12 @ gmail . com and i can send screenshots of my workaround..

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Explorer ,
Jun 04, 2018

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I am having this issue, too.  As we are doing a feature film, the suggested fix for transcoding all the footage is certainly not feasible. We're not doing a damned youtube video here.

Why is this happening? WHY DOESN'T PREMIERE ATTACH TO THE PROXIES I WANT?  The DIT used Resolve to make proxies, as does everyone in the frigging industry.

ARE YOU TELLING ME PREMIERE ONLY LINKS TO PROXIES CREATED WITHIN PREMIERE? THAT IS UNACCEPTABLE!! Not the least of which is that YOU CANNOT CREATE 2K PROXIES IN PREMIERE! At least there's no way we can figure out since the only choices that pop up don't list 2k as an option.

Anyway, Resolve is much better for making proxies so why can't we link them up?

We have 4k Alexa footage if that matters.

I am beginning to regret using Premiere. Apparently using Avid (detestable 1990s software) would've been the way to go when making a feature.

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Explorer ,
Jun 04, 2018

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Why did it make asterisks over one of my words? I didn't curse. Although Premiere certainly deserves cursing.

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New Here ,
Nov 01, 2018

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I don't get it. I've experienced this issue in the past.

I reviewed the information of the Raw R3D file, confirmed it was 24 bit 2-channel Mono, thus created a proxy preset based off that information and yet when I create a proxy, and do a test on relinking it to the rull res footage, I get this darn error! Why does this have to be so complicated?

Anyone have any suggestions? I have a ton of proxies to create and send out of house so the Director can link them to his project.

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New Here ,
May 31, 2019

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Hey all,

Has anyone figured out a fix to this? Encountering the same issue over here. I have 13 days worth of transcodes, done by DIT, and don't have the time to re-transcode everything via Media Encoder. I've modified each RAW clip to match the audio of the transcodes, but still not having any luck.

Thanks!

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