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Proxy multichannel audio media does not play all audio channels...

New Here ,
Aug 10, 2020

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Premiere Pro 14.3.1

macOS 10.14.6

 

The basic problem is this - after creating proxies from our multichannel cameras (we have FS7s and RED Scarlets), not all of the audio channels appear or play when the original media is offline:

 

Screen Shot 2020-08-10 at 12.55.45 PM.png

 

The missing audio will appear again when the original media is online.

 

To get more detailed - I've created custom ingest presets that match the audio configurations of all our cameras (FS7 has 8 channels mapped to 8 mono tracks and the RED Scralet has 2 channels mapped to 2 mono tracks, the A7Rs are stereo audio and DJI Mavics and GoPros are also stereo audio.)

 

This problem only affects our FS7s and RED Scarlets - our A7Rs, DJI Mavics and GoPros are fine.  The original media is offline because our editors work from home.

 

I've been able to duplicate the problem with Premiere Pro on multiple systems across different versions of Premiere Pro.  I had hoped this problem would have been solved in the latest version.

 

Any thoughts?

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Audio, Error or problem

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Proxy multichannel audio media does not play all audio channels...

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

Premiere Pro 14.3.1

macOS 10.14.6

 

The basic problem is this - after creating proxies from our multichannel cameras (we have FS7s and RED Scarlets), not all of the audio channels appear or play when the original media is offline:

 

Screen Shot 2020-08-10 at 12.55.45 PM.png

 

The missing audio will appear again when the original media is online.

 

To get more detailed - I've created custom ingest presets that match the audio configurations of all our cameras (FS7 has 8 channels mapped to 8 mono tracks and the RED Scralet has 2 channels mapped to 2 mono tracks, the A7Rs are stereo audio and DJI Mavics and GoPros are also stereo audio.)

 

This problem only affects our FS7s and RED Scarlets - our A7Rs, DJI Mavics and GoPros are fine.  The original media is offline because our editors work from home.

 

I've been able to duplicate the problem with Premiere Pro on multiple systems across different versions of Premiere Pro.  I had hoped this problem would have been solved in the latest version.

 

Any thoughts?

TOPICS
Audio, Error or problem

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 10, 2020 0

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