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Quicktime screen recording glitches in Premiere

New Here ,
Aug 26, 2020

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Hey there,

so I like to draw in Photoshop, record the screen with Quicktime player and cut it into a speed drawing in Premiere. The recording is usally around 1 - 2 hrs and I speed it up to 3 - 4 min. That used to work great, but I haven't done it in a while, and when I tried again yesterday, I ran into this problem: In Premiere the footage glitches with green screens - not a preview problem, it renders like that as well. But when I open the original mov files in Quicktime, they look just fine. To render I used Media Encoder with the same settings as always (Youtube 1080p). Since I've cut other videos in Premiere recently and didn't have a problem there, I'm worried it might be something wrong with the mov files. I'm wondering if they're somehow damaged or if Premiere changed something so they can't read the files properly anymore.

Love to hear your ideas on how I can get these files working - otherwise I'd wasted 2 hrs of drawing 😞

Adobe Community Professional
Correct answer by Phillip Harvey | Adobe Community Professional

A photo or video of the problem would be helpful, as well as what your system specs are.

I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc.

In the future you can also try other software for the screen capture, if Quicktime continues to be an issue.

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Error or problem, Export, Formats

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Quicktime screen recording glitches in Premiere

New Here ,
Aug 26, 2020

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Hey there,

so I like to draw in Photoshop, record the screen with Quicktime player and cut it into a speed drawing in Premiere. The recording is usally around 1 - 2 hrs and I speed it up to 3 - 4 min. That used to work great, but I haven't done it in a while, and when I tried again yesterday, I ran into this problem: In Premiere the footage glitches with green screens - not a preview problem, it renders like that as well. But when I open the original mov files in Quicktime, they look just fine. To render I used Media Encoder with the same settings as always (Youtube 1080p). Since I've cut other videos in Premiere recently and didn't have a problem there, I'm worried it might be something wrong with the mov files. I'm wondering if they're somehow damaged or if Premiere changed something so they can't read the files properly anymore.

Love to hear your ideas on how I can get these files working - otherwise I'd wasted 2 hrs of drawing 😞

Adobe Community Professional
Correct answer by Phillip Harvey | Adobe Community Professional

A photo or video of the problem would be helpful, as well as what your system specs are.

I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc.

In the future you can also try other software for the screen capture, if Quicktime continues to be an issue.

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Error or problem, Export, Formats

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 27, 2020

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A photo or video of the problem would be helpful, as well as what your system specs are.

I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc.

In the future you can also try other software for the screen capture, if Quicktime continues to be an issue.

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Aug 27, 2020 0
New Here ,
Aug 30, 2020

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Handbrake worked, thanks for the tip!

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Aug 30, 2020 0
Explorer ,
Sep 18, 2020

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Hey, I'm having this problem too. I see your reply saying Handbrake worked. Excuse my daft question, just trying to clarify...did you transcode with Handbrake instead of using Media Encoder? or did you transcode your screen recording file before bringing it into Premiere? I've not used Handbrake before so not really sure how to integrate it into the workflow. Thanks!

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Sep 18, 2020 0
Explorer ,
Sep 18, 2020

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Okay, I think I figured it out actually, that you transcode the screen recording before importing it into Premiere. So, I'll try it out. Thanks!

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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Correct. It's often helpful to have other software about to transcode problem files. Sometimes when you can't open something in one program, you can get it to open in another. Useful for unsupported file formats, corrupt files, etc.

 

Also, Handbrake has the option to convert Variable Framerate media into a constant framerate. You should always check that box when transcoding in Handbrake (I believe it's under the video tab). This wouldn't be related to the green in the video, but screen recordings can also have VFR, so you may as well try to correct that while you're at it.

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Sep 18, 2020 0