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"FILE" option

New Here ,
Apr 19, 2021 Apr 19, 2021

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Hello. 

Something has recently happened to my Premiere Pro but I don't know what could the reason be and how to solve it. I had a MSI Creator with 32GB of RAM, and Premiere went really well and dind't give any problems. Unfortunately the laptop broke but I had a warranty so I was given a new one (exact specs), but now when I'm editing, when I click the option "FILE" it takes a lot of time until the pannel opens. As well, when I want to export the project, again click "FILE" it takes a lot of time, I scroll down to "EXPORT", and as well I takes a lot of time until the option "MEDIA" appears. Does anyone know why is this happening and how to solve it? Clearly my laptop is powerful enough to work with very big projects, but this is happening with all. 

Thank you

TOPICS
Editing , Export , Freeze or hang , Performance , User interface or workspaces

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