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"Your PC ran into a problem"

New Here ,
Aug 16, 2020

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Greatings.

I have Pr 14.3.1 on Windows 10 Pro. The problems I am getting related only to Premiere and there is no obvious pattern that I can see. It happens when I am doing something (editing a clip, applying a transition ot Fx etc.) It happens every time right after a mouse click. One of the problems happened twice during exporting the same sequence but with two different codes (the blue pictures attached).

I am asking for any help anybody can provide, please. I used CUDA, i disable CUDA, doesn't seem to make any difference. Updated to the latest nVidia drivers for my card...

And here is what I am getting: 20200703_124754.jpg20200803_212358.jpg20200816_102348.jpg20200816_102729.jpg

20200705_165416.jpg

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"Your PC ran into a problem"

New Here ,
Aug 16, 2020

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Greatings.

I have Pr 14.3.1 on Windows 10 Pro. The problems I am getting related only to Premiere and there is no obvious pattern that I can see. It happens when I am doing something (editing a clip, applying a transition ot Fx etc.) It happens every time right after a mouse click. One of the problems happened twice during exporting the same sequence but with two different codes (the blue pictures attached).

I am asking for any help anybody can provide, please. I used CUDA, i disable CUDA, doesn't seem to make any difference. Updated to the latest nVidia drivers for my card...

And here is what I am getting: 20200703_124754.jpg20200803_212358.jpg20200816_102348.jpg20200816_102729.jpg

20200705_165416.jpg

TOPICS
Crash

Views

71

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Aug 16, 2020 0
Most Valuable Participant ,
Aug 16, 2020

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If "Windows Insider" means you are testing BETA software, you need to run PPro on an approved & supported version

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Aug 16, 2020 1
New Here ,
Aug 16, 2020

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I am not running beta as far as i know.win 10.JPG

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Aug 16, 2020 0
Adobe Community Professional ,
Aug 16, 2020

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I've never seen a "Windows Insider Build" ... so I had to check. That's their public beta program.

 

Neil

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Aug 16, 2020 0