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R3D files appear grey when imported (added images)

Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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(Reposted with proper images) So my work is having this issue where these R3D raw video files appear like they have a grey overlay or that the colors are not coming out? We edited the files before and they had the proper color but once IT did a system update (PC) the grey issue occurred. At first, we thought the files were corrupted but the same issue happened on my older MacBook with files taken directly from our vendor. This would mean the IT update didn't corrupt the files since the files on my external hard drive were untouched, but what was probably changed were system settings. My MacBook is behind on updates for space reasons.

 

So the question what is causing our footage to be grey and how would we fix it? I think it is a settings issue but I have no idea where to start with.

 

Screen Shot 2021-03-22 at 10.19.04 AM.pngScreen Shot 2021-03-22 at 11.41.41 AM.png

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Error or problem , Formats , Import

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Community Expert ,
Mar 22, 2021 Mar 22, 2021

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In the source settings try hitting the Reload from RMD button. Also try changing IPP2 to Legacy and toggling between Default and As Shot. There is something funky going on, I have a bunch of R3D sample clips which all come in looking flat - I can fix by doing the above, but it seems a bit glitchy. The samples I have are a variety of different RED cameras and different shooting settings so its tricky to pinpoint the exact issue.

Screenshot 2021-03-22 at 17.23.31.png

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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(I'm the same person now on the company account PC) So I'm right-clicking and selecting source settings but it does a click and then does nothing. Screenshot 2021-03-22 140011.png

 

I am also having a driver issue but that would require IT to download drivers so I can;t update them myself at this moment Screenshot 2021-03-22 135132.png

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LEGEND ,
Mar 22, 2021 Mar 22, 2021

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 Try Modify/Interpret Footage options.

 

Nei

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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Tried reloading, nothing happensT

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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So my work is having this issue where these R3D raw video files appear like they have a grey overlay or that the colors are not coming out? We edited the files before and they had the proper color but once IT did a system update (PC) the grey issue occurred. At first, we thought the files were corrupted but the same issue happened on my older MacBook with files taken directly from our vendor. This would mean the IT update didn't corrupt the files since the files on my external hard drive were untouched, but what was probably changed were system settings. My MacBook is behind on updates for space reasons.

 

So the question what is causing our footage to be grey and how would we fix it? I think it is a settings issue but I have no idea where to start with.

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Community Expert ,
Mar 22, 2021 Mar 22, 2021

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unknow files.png

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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Screen Shot 2021-03-22 at 10.19.04 AM.pngScreen Shot 2021-03-22 at 10.37.49 AM.png

My bad

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LEGEND ,
Mar 22, 2021 Mar 22, 2021

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That's showing them as the original log files. If you're on 2021, the 15.x builds, go into the Project panel, the bin with the clips, and right-click the clips. RED source media settings for how to interpret those are now in that location at the bottom of the dialog box.

 

Neil

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LEGEND ,
Mar 22, 2021 Mar 22, 2021

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I answered in the other thread. These are still in log form, they are not "normalized' to Rec.709 yet.

 

To do that in the 15.x or 2021 builds, you now go into the Project panel, and the bins the clips are in. Right-click a clip, Modify/Interpret footage, and at the bottom of the dialog is where the settings for RED media now "live".

 

Neil

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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Ah I see, thanks for responding. I click the Interpret footage option but no dialog box comes up, this may be an issue with my graphics card driver needing updated which I sent a ticket into, but if you know of another reason why the dialog box isn't showing I'd appreciate anything you would know.

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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Screen Shot 2021-03-22 at 3.03.47 PM.png This is the dialog box that I get, where do I go from here?

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LEGEND ,
Mar 22, 2021 Mar 22, 2021

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If PrPro sees the RED footage, you should be getting the bottom Color Management area usable, not grayed-out. That is a puzzler.

 

Neil

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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So I think I found it, the Input LUT was not greyed out in the Colors panel, so you were correct just the software was weird. Thank you!

Screenshot 2021-03-24 133348.pngScreenshot 2021-03-24 133518.png

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Community Expert ,
Mar 22, 2021 Mar 22, 2021

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I'm on v15.0.0 Build 41 on Mac OS Catalin 10.15.7.

I'm also seeing the color management area greyed-out in the interpret footage dialog - this is for around half a dozen or so sample R3Ds from the RED website. The RED Source Settings are still available from the tab in the ECP.

 

 

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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What is the ECP?

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LEGEND ,
Mar 23, 2021 Mar 23, 2021

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Effects Control Panel.

 

Neil

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Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Hi All! I feel like this is the right place for my questions. I updated from 2018 Premiere Pro to 2022 and now all my RED footage comes in gray like the below clip. None of what I've scene on this forum is working. Although, I haven't found what you're talking about in the Effects Control Panel. Any help would be greatly appreciated. 

Screen Shot 2022-02-21 at 11.03.17 PM.png

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LEGEND ,
Feb 21, 2022 Feb 21, 2022

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In the ECP ... Efffects Control Panel ... you are currently seeing effects on the Timeline tab. See the tab up top with the selected clip's filename in blue?

 

You need to click on the Source tab, the grayed tab to the left with Source then the clip name. The RED control panel settings are on that tab.

 

Neil

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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THANK YOU! I scrolled down and changed the colorspace to REC.709 and then scolled back up and hit "as shot" and I was back in business. I put screenshots in here in case someone as clueless as me needs the visual aides. 

Again, THANK YOU! 

Screen Shot 2022-02-22 at 9.26.22 AM.png

Screen Shot 2022-02-22 at 9.26.37 AM.png

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