Copy link to clipboard
Copied
Bonjour à tous,
J'ai un gros problème d'affichage sur ADOBE PREMIERE PRO 2020. En effet, impossible de faire apparaitre la fenetre des raccourcis clavier ...
Quand je clique dessus rien ne s'affiche ou ne se produit 😕
Est-ce qu' l'un de vous à rencontrer le même problème ?
Merci a tous d'avance pour votre aide.
Ok so I just resolve my issue thanks to this thread : https://community.adobe.com/t5/premiere-pro/all-keyboard-shortcuts-have-disappeared/td-p/10491818
I copied the files in : "/Applications/Adobe Premiere Pro CC 2020/Adobe Premiere Pro CC 2020.app/Contents/Keyboard Shortcuts/en/Adobe Premiere Pro Defaults.kys" + "Rush" folder
And I pasted them in "/Users/username/Documents/Adobe/Premiere Pro/14.0/Profile-username/Mac/"
And it worked, I can now access the shortcuts panel
Copy link to clipboard
Copied
Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
Copy link to clipboard
Copied
Hello, Thanks for the tips but it doesn't work ... That just erase my preference but the window never show up 😕
Copy link to clipboard
Copied
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Premiere Pro forum.
Copy link to clipboard
Copied
Would it be possible to post a video of what you are doing?
Copy link to clipboard
Copied
Basically, I just open premiere pro and try to access my shortcut by using the menu but when i click on :
Premiere pro/ Shortcuts ---- Nothing happen
Same when I tried the Command+ alt + K.
I really don't undersand why ..
Copy link to clipboard
Copied
You may need to uninstall and reinstall Premiere Pro.
Copy link to clipboard
Copied
Ok so I just resolve my issue thanks to this thread : https://community.adobe.com/t5/premiere-pro/all-keyboard-shortcuts-have-disappeared/td-p/10491818
I copied the files in : "/Applications/Adobe Premiere Pro CC 2020/Adobe Premiere Pro CC 2020.app/Contents/Keyboard Shortcuts/en/Adobe Premiere Pro Defaults.kys" + "Rush" folder
And I pasted them in "/Users/username/Documents/Adobe/Premiere Pro/14.0/Profile-username/Mac/"
And it worked, I can now access the shortcuts panel