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Radeon GPU Not Being used

New Here ,
Nov 18, 2020 Nov 18, 2020

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recently I've noticed that when using premiere pro my GPU is not even under load only my CPU gets used, this has been an ongoing issue for me as I have had to minimize on effects that bring down my product quality. is there anything I can do about this

 

Specs:

CPU: Ryzen 5 1400

GPU: AMD Radeon RX560

Ram: 16 GB

SSD: 250GB

HDDS: 3* 1TB Drives

TOPICS
Editing , Error or problem , Hardware or GPU , Performance

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Community Expert ,
Nov 21, 2020 Nov 21, 2020

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Your card is not on the list of recommended cards so there is not much we can say to guarantee performance. 

Any effects you use need to be GPU acceleration enabled in order to take advantage of GPU:

https://helpx.adobe.com/x-productkb/multi/gpu-acceleration-and-hardware-encoding.html 

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Guide ,
Nov 22, 2020 Nov 22, 2020

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The video display card might be to old. That being said the video link below might be helpful.

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