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Radeon RX580 not being used by premiere pro

Community Beginner ,
Apr 15, 2020

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Hello guys,

So I'm having a really frustrating time using premier pro as i can not even playback my timeline as it simply stutters or freezes. I have GPU acelaration but premire just uses cpu at 100% and 0% of GPU.

 

Reducing playback from FULL quality to 1/8 barelly works ad it stutters and freezes equaly in both resolutions. 

This is kind of stupid and unaceptable having in account we PAY for this.

I'm using a ryzen 5 3600,a Radeon rx580 ( that looks like it just sleeps all the time for premiere) 16GB of RAM and a 1TB SDD where i ingest all my footage i'm working on.

Do you guys have any sugestions of how i can fix this issue?

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Radeon RX580 not being used by premiere pro

Community Beginner ,
Apr 15, 2020

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Hello guys,

So I'm having a really frustrating time using premier pro as i can not even playback my timeline as it simply stutters or freezes. I have GPU acelaration but premire just uses cpu at 100% and 0% of GPU.

 

Reducing playback from FULL quality to 1/8 barelly works ad it stutters and freezes equaly in both resolutions. 

This is kind of stupid and unaceptable having in account we PAY for this.

I'm using a ryzen 5 3600,a Radeon rx580 ( that looks like it just sleeps all the time for premiere) 16GB of RAM and a 1TB SDD where i ingest all my footage i'm working on.

Do you guys have any sugestions of how i can fix this issue?

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Hardware or GPU

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1.3K

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Apr 15, 2020 1
Adobe Community Professional ,
Apr 15, 2020

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That's a decently fast CPU with only 16GB of RAM and a standard (not SSD) drive. Is that an internal or external drive?

 

What media are you using on your sequence, and what effects?

 

Premiere uses the GPU for those effects that are listed as GPU accelerated, but not for general playback. Especially if you're talking about 4k long-GOP media from any phone and most DSLRs, I wouldn't expect great playback with that computer with original media.

 

With lower capability machines, proxies and transcodes are your friend. A regular part of editing Life.

 

Neil

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Apr 15, 2020 0
Community Beginner ,
Apr 15, 2020

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I'm using a 1TB INTERNAL SSD where the premiere is installed aswell as the footage.

Im using 4k gopro fottage, with ZERO effects and maximum lenight of some of the clips is 2 minutes.

That's the irony part, cant i play 10 40 seconds clips with a random music with 1/8th quality? Its not world fastest pc, but its still a ryzen 3600, a Rx580, and a fast ssd. ( all updated to latest drivers and firmwares btw )

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Adobe Community Professional ,
Apr 15, 2020

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Community Beginner ,
Apr 15, 2020

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i found it very frustrating to think to simply create proxies as a solution to a very bad optimized software?

So basically what every is saying is that you need a € 3k+ computer just to be able to play clips with no effects on timeline 🙂 

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Apr 15, 2020 0
Adobe Community Professional ,
Apr 15, 2020

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"Im using 4k gopro fottage"

Most any computer will either need to transcoded or need proxies for that media.

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Apr 15, 2020 0
Adobe Community Professional ,
Apr 15, 2020

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mfagundes,

 

An NLE is not "just" a video player ... the NLE by its very nature places a lot of load on a computer. Throw in the massive computing work to turn the mangled mess that is long-GOP files from something like a GoPro into an image on screen, and yea, that's a ton of load on the computer.

 

I work with a lot of colorists, and they run MASSIVE machines. They'd barely find yours usable as the side-computer that runs their external scopes. And yes, they port the screen signal out to a second computer just to run scopes on it! As with their rigs, just adding the scopes to the processing of their main computer would notably slow down playback.

 

We're talking north of $12,000 of new Mac Pros here ... or PCs with 12 cores or more all at 4.2Ghz ... 128GB of RAM at a minimum, most using between 256GB and 1 TB of RAM ... and drive arrays that are 10GBe setups with a lot higher sustained read/write than your internal drive.

 

And they will often make proxies for 4k GoPro and other such media. But not for 6k RED files.

 

Long-GOP media is a few actual video frames here and there and a bunch of data-sets. To make this back into a video image, the computer has to look at each "frame" data-set, determine which 1,2, or 3 other "complete" or i-frames it needs to reference ... find those i-frames and de-compress them ... then compute the 1) pixels that have changed from one or more previous i-frames; 2) the pixels that will change before the next i-frame; and 3) ... pixels that will do both.

 

It's not sequentially reading files. It's taking decently large chunks of heavily scrambled data, decompressing some and then doing a ton of computations to get each frame to show sequentially as if it really existed somewhere.

 

Vastly more intensive to run through the computer than 6k intraframe media would be ... where each frame is complete in and of itself, just compressed some.

 

Neil

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Apr 15, 2020 1
Explorer ,
Apr 20, 2020

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I think I can help you here as I've been there with GoPro.

Firstly, I found that using GoPro's "GoPro Cineform" native codec within the Premiere  sequence timeline isn't pretty (takes forever to load in cache on FILE > OPEN, and especially when you update to the latest CC .x.x. version and Premiere has to re-cache all Video & Audio every time... would suggest you change the timeline to better codec, such Apple Pro-Res 422 at least.

Within SEQUENCE > SEQUENCE SETTINGS > VIDEO PREVIEWS >

Preview File Format: QUICKTIME
Codec:  Apple ProRes 422

...*should* give you quicker scrubbing.

Would also suggest a separate little NVMe M.2 cache drive if you can stretch to it. You can buy fantastic little external USB 3.1C enclosures for NVMe M.2 sticks for under $50 bucks. Then change your PREFERENCES > MEDIA CACHE > MEDIA CACHE FILES + MEDIA CACHE DATABASE to point to there instead, allowing your main drive to work with the original GoPro footage.

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