Random Audio loss on exported video

New Here ,
Jun 14, 2021 Jun 14, 2021

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Hi 🙂 I'm using 2021 ver in my office.

 

Having issue that audio loss on exported video thesedays - recorded files are fine, no problem on editing, audio plays correctly on preview, BUT only on exported video.

 

Attached a screenshot when I put exported video on timeline - please see that 3 points I marked red circle 🙂

The problem is that points generate completely random on audio track, whenever export same project so many times locations are different.

 

The export video format is mp4 file for YouTube upload, works fine on older version like 2020, 2019.

 

If you guys have a same experience, please let me know how to fix it.

Thanks 🙂 

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Audio, Error or problem, Export

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Adobe Community Professional ,
Jun 14, 2021 Jun 14, 2021

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Wild guess: is this by any chance nested audio.

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New Here ,
Jun 14, 2021 Jun 14, 2021

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You mean "Nest"? 🙂

I didn't use it. Most of my editing projects are simple - single video track, single audio track.

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Adobe Community Professional ,
Jun 14, 2021 Jun 14, 2021

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As i said: wild guess.

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Enthusiast ,
Jun 15, 2021 Jun 15, 2021

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Hi, have you tried to clean your media cache ?

Force Premiere to reconstruct the media cache by deleting manualy everything in your media cache folder and media cache database. Open your project, Premiere will reconstruct all the media cache for your audio files. Then export and see how it goes. Let us know.

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