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Random Piano Sound...

New Here ,
Feb 13, 2021 Feb 13, 2021

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I recently downloaded Adobe Premiere Pro 2020 and upon opening a new project I hear a piano note. It varries depending what I do

 

Ex. *Minimize software - Deep piano note // *Clicking around to import, drag, etc. within the sequence - other notes

 

I was curious if anyone else had the same issue and resolved it. I have already looked at my sound mixer and the sound only comes through the software and not Windows Sounds. I have no idea where the origin of it is and have never heard of it nor can I find anything online about the issue. I appreciate any assistance that I can receive!

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Audio , Error or problem

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correct answers 1 Correct answer

Community Expert , Feb 14, 2021 Feb 14, 2021

Do you have any hardware controllers? If so check that the midi option is correct and not set to MS GS Wavetable Synth.

( my controller is disconnected at the moment so I can't show you the correct settings)

 

midi.PNG

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Advisor ,
Feb 13, 2021 Feb 13, 2021

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yikes, that's really weird. My first thought was it was OS sounds ( windows).

Adobe doesn't do that stuff to my knowledge. Not even adobe could be that stupid.

I'd go back into windows and make sure you got it right... to kill all the kid sounds they added years ago to make you a happy kid.

 

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Advisor ,
Feb 13, 2021 Feb 13, 2021

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windows in the u.s. is a software as a service ( SAS) now... so if you are on internet you can't turn off the updates that happen in the background as you work on a computer connected to internet.

Sometimes the updates reinstate the dumb stuff ( like sounds ) and so on.

I don't have that problem on my laptop ( connected to internet and using cs6 and resolve ) and edit computer has no lan cable at all.

But I just think what you are experiencing is really weird...

good luck figuring it out.

🙂

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Community Expert ,
Feb 14, 2021 Feb 14, 2021

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Do you have any hardware controllers? If so check that the midi option is correct and not set to MS GS Wavetable Synth.

( my controller is disconnected at the moment so I can't show you the correct settings)

 

midi.PNG

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New Here ,
Mar 10, 2021 Mar 10, 2021

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This worked.

 

I was playing with my AKAI APC40 yesterday and changed this setting.

I removed the APC40 from the control surface menu and the sound is now gone.

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New Here ,
Apr 09, 2022 Apr 09, 2022

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Oh my thank you so much you just saved my life. I was just getting paranoid.

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