Highlighted

Re: Welcome to Premiere Pro 14.3!

New Here ,
Jul 17, 2020

Copy link to clipboard

Copied

Since updating my premier pro to the new update released (2020) I've experienced 3 times slower rendering times. I'm using a Mac book pro(2020). It sometimes takes up to 3 hours to export a video, when before the new update it only took 10-20 minutes. It's gotten so bad I'm considering switching to a different program. Will this problem be addressed with the new update? 

Views

15

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Re: Welcome to Premiere Pro 14.3!

New Here ,
Jul 17, 2020

Copy link to clipboard

Copied

Since updating my premier pro to the new update released (2020) I've experienced 3 times slower rendering times. I'm using a Mac book pro(2020). It sometimes takes up to 3 hours to export a video, when before the new update it only took 10-20 minutes. It's gotten so bad I'm considering switching to a different program. Will this problem be addressed with the new update? 

Views

16

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 17, 2020 1
Explorer ,
Jul 17, 2020

Copy link to clipboard

Copied

My macbook pro crashed 6 times a day. Not kidding. I almost lost one customer... 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 17, 2020 0
Adobe Employee ,
Jul 17, 2020

Copy link to clipboard

Copied

It,

I apologize for your continued frustration. I still do not have any specs on your system and media. Kindly provide those for help. I would like to assist you.

System: If you are indeed meeting spec, be sure to delete media cache, trash preferences, and reset R/W permissions. Still having trouble? Try another user account. 
Media: Transcode footage to ProRes LT as a test.
Still problems? Create a new project. Import the legacy project into the new project.

Return with any results. If you have a crash report handy, if you have time, upload it and provide a link so I can forward it on to those that can help further.

 

Thank You,
Kevin

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 17, 2020 0
Adobe Employee ,
Jul 17, 2020

Copy link to clipboard

Copied

Smoove,
Check Project Settings to ensure that your GPU is selected for Mercury Engine Playback GPU Acceleration, OK? Let us know. Some specs on the mac and source media wouldn't hurt to know. 😉

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 17, 2020 0