For anyone who is having .MP4 file type issues, or white screen with crashing, I believe I have found the main issue through trouble shooting and research.
Adobe has conflicts with the videocard series "Radeon RTX 580". Radeon also hasnt updated its driver release since May 15th. I tested the same files and projects on my other laptop which has NVIDIA GEFORCE Card and everything works fine. I believe there is a major conflict with OPENCL cards and this radeon series where is Geforce is more compatible and up to date with current drivers.
And apparently not just RTX 580. I have a different (several years old) Radeon and the new version isn't working at all for me and there aren't, nor will be, new drivers available as my graphics card is a legacy product.
Thankfully I've already ordered a new workstation that'll hopefully fix the problem. I just hope I don't need to update my hardware with every software update from now on! 😄
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