Reading and Writing this files metadata (XMP) has been disabled????? Please help so I can enable it

New Here ,
May 07, 2021 May 07, 2021

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File Importer detected an inconstancy in the file structure of (files name.mp4) Reading and Writing this files metadata (XMP) has been disabled.  My question is how do I enable the XMP setting?

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Adobe Employee ,
May 08, 2021 May 08, 2021

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Hi there,

 

We're sorry about the poor experience. The option to Write XMP ID to files on import is available under Preferences > Media. Are the files not getting imported when you get this error or are you experiencing any other issues with import? Also, please let us know the source of these media files (camera/screen recorded). 

 

Thanks,

Sumeet

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