Render with missing audio

New Here ,
May 24, 2021 May 24, 2021

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I'm rendering a simple sequence I made on Premiere and the video file is perfect, except there is a few seconds missing the audio, sometimes minutes. Sometimes in the beggining, sometimes in the middle, sometimes near the end, it's random apparently. When I try to render again, sometimes it changes where the audio is missing and the duration of it.

Does anybody know how to solve it?

I uninstalled the software and installed again and the problem continues.

It's been a few months I'm editing videos and this problem has never happened. It started a few weeks ago and I don't know what to do.

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Audio, Error or problem, Export

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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Does the export work if you only export the audio as a wav file?

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New Here ,
May 25, 2021 May 25, 2021

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Yes, it works just fine

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Put the exported wav file in your original sequence, mute the other tracks and try and export the video again.

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
https://community.adobe.com/t5/premiere-pro/faq-fix-for-nvidia-gpu-crashes-when-using-a-laptop-on-wi....

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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