rendering

New Here ,
Nov 28, 2020

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Hello, I have a problem. After rendering, the audio and video are not synchronized. Help

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rendering

New Here ,
Nov 28, 2020

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Hello, I have a problem. After rendering, the audio and video are not synchronized. Help

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Audio

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60

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Nov 28, 2020 0
Adobe Community Professional ,
Nov 28, 2020

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Nov 28, 2020 0
Adobe Community Professional ,
Nov 28, 2020

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If that is not the case:

 

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Nov 28, 2020 0
Adobe Community Professional ,
Nov 28, 2020

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you mean timeline rendering or export rendering?

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Nov 28, 2020 0
New Here ,
Nov 28, 2020

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everything is correct on the timeline, audio is delayed after exporting

 

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Nov 28, 2020 0
Adobe Community Professional ,
Nov 28, 2020

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Did you try my suggestions?

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Nov 28, 2020 0
New Here ,
Nov 29, 2020

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Yes, unfortunately to no avail 

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Nov 29, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Nov 29, 2020

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Please post the MediaInfo information.

attachment.png

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Nov 29, 2020 0