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Running the program stops during boot ImporterQuickTime.prm

New Here ,
Dec 18, 2020 Dec 18, 2020

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I have new GPU Radeon Rx 580. I can't run the program. Running the program stops during boot ImporterQuickTime.prm ( YES - AGAIN THIS ****). Of course, the latest drivers are installed on the computer, and i also tried to roll them back to previous versions. AF works fine, but PP doesn't.

I will add that - if you remove the drivers on the video card - pp works....i have AMD Radeon Software last ver. 20.12.1

Help me plz. 

other ways to fix the problem ImporterQuickTime.prm - didn't help me.

 

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Crash , Error or problem , Hardware or GPU

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Community Expert ,
Dec 18, 2020 Dec 18, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card

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New Here ,
Dec 18, 2020 Dec 18, 2020

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Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 4 Cores

Win 10 Pro(19042.685) 

16 GB 

GPU Radeon RX580 8192 mb

 

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New Here ,
Dec 18, 2020 Dec 18, 2020

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Adobe Premiere v14.2.0.47

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