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RX 5700XT not recognized by Premiere Pro and After Effects

New Here ,
Nov 19, 2020

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Hi All,

 

My RX 5700XT is not being recognized by Premiere, or by After Effects. I have seen multiple reports and benchmarks with the 5700xt, so I would imagine it should work.

 

I tried contacting Adobe Support, however they say that because it is not in the Recommended GPU list, it does not work. I have however seen multiple sources stating this GPU does (or did) work in premiere.

 

Is there anyone with the same issue, or anyone that knows a possible fix? The GPU is recognized and used by other software, such as Photoshop, and various Game Engines.

 

I tried:

  1. Rebooting

  2. Updating Premiere & AE (running the latest CC updates)

  3. Reinstalling AMD drivers

  4. Adding Premiere to the AMD software games list and starting from there

  5. Disabling windows Game Mode

 

There are no integrated graphics (using a 3700x CPU).

 

I never noticed it, as most of my editing has been low-power, and I never checked the GPU settings. However I am currently working on some 360 footage, and am really noticing that I am maxing out my CPU all the time. So I cannot say whether it has worked before.

 

I hope someone can help.

 

Much Regards

 

Details:

Using Windows 10

Premiere 14.6.0

AMD Software 20.11.2

Specs: X570 motherboard, 32gb 3200mhz ram, rx 5700XT GPU, 3700x CPU.

Source footage: Varying footage kinds, Mostly MP4 & PNG files, largely screengrabs from 1440 and 1080p monitors, 30hz rate (mostly), happens in all projects I open

No error message

TOPICS
Error or problem, Hardware or GPU

Views

24

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

RX 5700XT not recognized by Premiere Pro and After Effects

New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

Hi All,

 

My RX 5700XT is not being recognized by Premiere, or by After Effects. I have seen multiple reports and benchmarks with the 5700xt, so I would imagine it should work.

 

I tried contacting Adobe Support, however they say that because it is not in the Recommended GPU list, it does not work. I have however seen multiple sources stating this GPU does (or did) work in premiere.

 

Is there anyone with the same issue, or anyone that knows a possible fix? The GPU is recognized and used by other software, such as Photoshop, and various Game Engines.

 

I tried:

  1. Rebooting

  2. Updating Premiere & AE (running the latest CC updates)

  3. Reinstalling AMD drivers

  4. Adding Premiere to the AMD software games list and starting from there

  5. Disabling windows Game Mode

 

There are no integrated graphics (using a 3700x CPU).

 

I never noticed it, as most of my editing has been low-power, and I never checked the GPU settings. However I am currently working on some 360 footage, and am really noticing that I am maxing out my CPU all the time. So I cannot say whether it has worked before.

 

I hope someone can help.

 

Much Regards

 

Details:

Using Windows 10

Premiere 14.6.0

AMD Software 20.11.2

Specs: X570 motherboard, 32gb 3200mhz ram, rx 5700XT GPU, 3700x CPU.

Source footage: Varying footage kinds, Mostly MP4 & PNG files, largely screengrabs from 1440 and 1080p monitors, 30hz rate (mostly), happens in all projects I open

No error message

TOPICS
Error or problem, Hardware or GPU

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2020 0

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