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Safe Margins from PPro CC 13.0.2 update

Explorer ,
Dec 11, 2018 Dec 11, 2018

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Is anyone else getting this bug where when title safe is enabled, the screen is black and a white line is at the bottom? I have a screenshot attached. This started occurring with the new update from this morning.

Screen Shot 2018-12-11 at 6.02.12 PM.jpg

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correct answers 1 Correct answer

Adobe Employee , Apr 03, 2019 Apr 03, 2019

This issue should be fixed in the Premiere Pro 13.1 update update that was just posted.

More information on 13.1:

New and enhanced features | 2019 releases of Premiere Pro

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Community Expert ,
Dec 11, 2018 Dec 11, 2018

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Reset workspace and try again.

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Adobe Employee ,
Dec 11, 2018 Dec 11, 2018

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Thank you for reporting this. This has been reproduced and is under investigation.

A possible workaround is to set your Renderer to OpenCL. File menu > Project Settings > General > Video Rendering and Playback > Renderer: set to Mercury Playback Engine GPU Acceleration (OpenCL).

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Explorer ,
Dec 12, 2018 Dec 12, 2018

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Thanks Trent and Ann. That seems to have work

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Adobe Employee ,
Dec 12, 2018 Dec 12, 2018

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Thanks for confirming the workaround!

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New Here ,
Dec 12, 2018 Dec 12, 2018

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I have same problem and can confirm workaround worked for me as well.

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Adobe Employee ,
Dec 12, 2018 Dec 12, 2018

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Much appreciated!

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Community Beginner ,
Feb 03, 2019 Feb 03, 2019

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Same problem, tried the work-around and the project crashed.

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New Here ,
Jan 18, 2019 Jan 18, 2019

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I had the exact same problem on my Macbook Pro 13" (2.3Ghz Intel Core i5/16GB/OS 10.14.2) and the workaround worked perfectly.

Thank you so much.

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Adobe Employee ,
Jan 24, 2019 Jan 24, 2019

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Glad to hear it.

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Explorer ,
Feb 20, 2019 Feb 20, 2019

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Same problem here, and the workaround fixed it for me:

A possible workaround is to set your Renderer to OpenCL. File menu > Project Settings > General > Video Rendering and Playback > Renderer: set to Mercury Playback Engine GPU Acceleration (OpenCL).

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Adobe Employee ,
Apr 03, 2019 Apr 03, 2019

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LATEST

This issue should be fixed in the Premiere Pro 13.1 update update that was just posted.

More information on 13.1:

New and enhanced features | 2019 releases of Premiere Pro

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