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Sigma 14-24mm f2.8 Flicker Issue

Community Beginner ,
Sep 23, 2020

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Hi all,

 

I'm just putting this out there for anyone who has purchased the Sigma 14-24mm f2.8 lens.

It has a factory issue where it has an uncontrollable flicker. However, there is an update that fixes this.

 

Unfortunately, I didn't know this was the case so it ruined my footage from a couple of weddings I shot recently. The flicker is insane and I don't know what to do to fix it. I asked once before on here and I got a temporary/minor solution where I downloaded a plug-in called "flicker-free" and it vaguely removed the flicker.

 

I'm really worried I can't save this footage and if anyone has any suggestions on how to fix this it would be greatly appreciated and you'd be a lifesaver at this point. I've tried everything 😞

 

I've contacted Sigma about the issue and they wouldn't take responsibility for their faulty product.

I honestly hope no one else has this issue because Sigma will do absolutely nothing to help the situation.

 

Thank you in advance!

 

(Example video attached below) Also, I have footage that is flickering way worse than that one..

Adobe Community Professional
Correct answer by Steve Griffiths | Adobe Community Professional

I tested your shot with Boris Continuum Flicker Fixer and got some pretty good results (see linked clip below). This might be what you need. Certainly worked better than I thought it would. I did find slightly better results by grading the shot first with Lumetri to fix the overexposure slightly (particularly in the clouds) before adding Flicker Fixer.

https://vimeo.com/user14840024/review/462134214/ef44b9e6bd 

 

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Sigma 14-24mm f2.8 Flicker Issue

Community Beginner ,
Sep 23, 2020

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Hi all,

 

I'm just putting this out there for anyone who has purchased the Sigma 14-24mm f2.8 lens.

It has a factory issue where it has an uncontrollable flicker. However, there is an update that fixes this.

 

Unfortunately, I didn't know this was the case so it ruined my footage from a couple of weddings I shot recently. The flicker is insane and I don't know what to do to fix it. I asked once before on here and I got a temporary/minor solution where I downloaded a plug-in called "flicker-free" and it vaguely removed the flicker.

 

I'm really worried I can't save this footage and if anyone has any suggestions on how to fix this it would be greatly appreciated and you'd be a lifesaver at this point. I've tried everything 😞

 

I've contacted Sigma about the issue and they wouldn't take responsibility for their faulty product.

I honestly hope no one else has this issue because Sigma will do absolutely nothing to help the situation.

 

Thank you in advance!

 

(Example video attached below) Also, I have footage that is flickering way worse than that one..

Adobe Community Professional
Correct answer by Steve Griffiths | Adobe Community Professional

I tested your shot with Boris Continuum Flicker Fixer and got some pretty good results (see linked clip below). This might be what you need. Certainly worked better than I thought it would. I did find slightly better results by grading the shot first with Lumetri to fix the overexposure slightly (particularly in the clouds) before adding Flicker Fixer.

https://vimeo.com/user14840024/review/462134214/ef44b9e6bd 

 

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Strange. We actually just got one of those lenses at work but I haven't used it yet. I will keep an eye out and thank you for sharing. Was the fix a firmware update through their website?

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Sep 23, 2020 0
Community Beginner ,
Sep 25, 2020

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I actually had to take it to the store where I purchased it. They had to update it through an external dock. They even charged me for the update. I wasn't able to update it through my Sony a7iii.

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Sep 25, 2020 0
Adobe Community Professional ,
Sep 26, 2020

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I tested your shot with Boris Continuum Flicker Fixer and got some pretty good results (see linked clip below). This might be what you need. Certainly worked better than I thought it would. I did find slightly better results by grading the shot first with Lumetri to fix the overexposure slightly (particularly in the clouds) before adding Flicker Fixer.

https://vimeo.com/user14840024/review/462134214/ef44b9e6bd 

 

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Sep 26, 2020 3
Community Beginner ,
Sep 26, 2020

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Steve! That is incredible!

 

It looks as though the flicker is completely gone!

I am going to try it on my end and get back to you with an update.

 

Thank you so much!

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Sep 26, 2020 0
Adobe Community Professional ,
Oct 03, 2020

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I was as surprised as you. As you saw (with the red x over the footage) my Boris BCC subscription has expired ... so I tried Digital Anarchys 'Flicker-Free' and RevisionFX's DEFlicker first - both I thought would be the better options. But no. Have to hand it Boris on this occasion - the end result was pretty amazing.

 

Hope it works well for you too.

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Oct 03, 2020 0
Community Beginner ,
Oct 06, 2020

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Steve... thank you again for referring me to this incredible plug-in. I've used it on all my flickering footage and I can confirm that it 100% WORKS!!!

 

After a very long battle with Gentec a.k.a Sigma, they finally agreed to reimburse me for the purchase of this plugin. On top of all that I got some pretty sweet additional plugins that came in the BorisFX Continuum suite. Flicker-Free is only one of the 12 plugins included and I can't even begin to explain to you how incredible the other 11 are. This has probably been the worst and best thing that has ever happened to me. 😂

 

Once again thank you so much Steve. Hats off to you good sir!🎩

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Oct 06, 2020 0
Adobe Community Professional ,
Oct 07, 2020

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Thanks for letting me know, great to hear everything worked out so well.

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Oct 07, 2020 1