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Since updating, Premier Pro 14.4 never opens-- endlessly processes on opening screen

New Here ,
Oct 16, 2020

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I updated to Premier Pro 14.4 and now the program never opens, it just spins the processing dial on the opening screen...for upto 6 hours without getting anywhere. I have tried ending the process and restarting and also just letting it run (which is how I know it will go on like this for 6 hours...maybe more)-- all to no avail. I need to open this program to get my work done: I am behind schedule now. Please help!

 

Adobe Community Professional
Correct answer by mgrenadier | Adobe Community Professional

just revert to an earlier version of 14.  They all should be available in the creative cloud app.  It's unrealistic to expect adobe to be able to test every variation of hardware and OS.  

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Error or problem, Freeze or hang, Performance

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Since updating, Premier Pro 14.4 never opens-- endlessly processes on opening screen

New Here ,
Oct 16, 2020

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I updated to Premier Pro 14.4 and now the program never opens, it just spins the processing dial on the opening screen...for upto 6 hours without getting anywhere. I have tried ending the process and restarting and also just letting it run (which is how I know it will go on like this for 6 hours...maybe more)-- all to no avail. I need to open this program to get my work done: I am behind schedule now. Please help!

 

Adobe Community Professional
Correct answer by mgrenadier | Adobe Community Professional

just revert to an earlier version of 14.  They all should be available in the creative cloud app.  It's unrealistic to expect adobe to be able to test every variation of hardware and OS.  

TOPICS
Error or problem, Freeze or hang, Performance

Views

20

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 16, 2020 0
Adobe Community Professional ,
Oct 16, 2020

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just revert to an earlier version of 14.  They all should be available in the creative cloud app.  It's unrealistic to expect adobe to be able to test every variation of hardware and OS.  

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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