SOLVED | Help! "A low-level exception occurred in: Adobe Player (Player:11)'.

New Here ,
Dec 06, 2019

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I'm in a desperate situation. I'm having a problem with Premier that is crashing every time I tried to play a sequence and an error appears "A low-level exception occurred in: Adobe Player (Player:11)'.

 

I converted some of my archival footage because I was told that maybe was the MP4 clips. But even though I converted to MOV the problem still happening...

 

They also told me to copy everything in a new sequence and nothing 😞

 

I googled a thousand things and nothing is helping!

 

Would someone able to help? I would really appreciated

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1 Correct Answer

New Here , Dec 06, 2019
carlar44517643 New Here , Dec 06, 2019
Just for everyone. My PP 2020 had a bug that al the clips with more than 200% speed were making my project crash and give me that error. Chagning the speed at 199 fixed the problem. Hopefully the fix the bug soon. 

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New Here ,
Dec 06, 2019

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Just for everyone. My PP 2020 had a bug that al the clips with more than 200% speed were making my project crash and give me that error. Chagning the speed at 199 fixed the problem. Hopefully the fix the bug soon. 

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New Here ,
Jan 15, 2020

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I only ever started recieving this error when I changed my GPU over to a newer (GTX 1660ti)

 

Don't know if that's of any relevance to anyone? 😛

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New Here ,
Feb 02, 2021

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Deacreasing the speed under 200 looks it fixed my error.

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New Here ,
Jan 17, 2020

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You said you converted it to .mov, but that doesn't mean much. .mov is a container. Is the file an uncompressed format like ProRes or Animation?

 

See my reply and explaination to the same issue here: https://community.adobe.com/t5/premiere-pro/help-adobe-premiere-pro-cc-2020-error-a-low-level-except...

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