Sony XAVC-HS 4k 4:2:0 footage (H265) random crashes

Dec 03, 2020

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Hey there,

So I've been editing 4k footage off the new Sony A7SIII with the XAVC-HS codec with 4:2:0 (not 4:2:2, that seems to be impossible to edit without proxies). Unfortunately I get various crashes with Premiere. First, when importing this footage into the project via drag and drop, the System crashes. When importing via menu file/import it works fine most of the time, but cosistently crashes when scrubbing through the timeline. The system becomes unresponsive until the fan blows heavy and then restarts. 

 

System is a MacBook Pro 16" / 8-core Core i9 / 64GB RAM and Radeon Pro 5500M

running MacOS 10.15.7 and latest version of Premiere.

 

Any help would be much appreciated!

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Crash, Error or problem, Freeze or hang, Import, Performance

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Sony XAVC-HS 4k 4:2:0 footage (H265) random crashes

Dec 03, 2020

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Hey there,

So I've been editing 4k footage off the new Sony A7SIII with the XAVC-HS codec with 4:2:0 (not 4:2:2, that seems to be impossible to edit without proxies). Unfortunately I get various crashes with Premiere. First, when importing this footage into the project via drag and drop, the System crashes. When importing via menu file/import it works fine most of the time, but cosistently crashes when scrubbing through the timeline. The system becomes unresponsive until the fan blows heavy and then restarts. 

 

System is a MacBook Pro 16" / 8-core Core i9 / 64GB RAM and Radeon Pro 5500M

running MacOS 10.15.7 and latest version of Premiere.

 

Any help would be much appreciated!

TOPICS
Crash, Error or problem, Freeze or hang, Import, Performance

Views

71

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Dec 03, 2020 0
Dec 03, 2020

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Dont drag and drop or import.

Use the media browser so Premiere can properly identify the clips/structure before trying to ingest.

Import is only suited for selfcontained files.

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Dec 03, 2020 0
Dec 03, 2020

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Alrighty. So when I already have a project with the media files - how can I reinsert the files via media browser and keep my edits?

 

Also, does this resolve the issue with the system freeze and crash when scrubbing?

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Dec 03, 2020 0
Dec 03, 2020

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Oh, I just tried to load the media in Media Browser and the system froze and crashed straight away!

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Dec 03, 2020 0
Dec 03, 2020

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There are certain video file formats from the A7S III that are difficult to playback on many NLE.

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Dec 03, 2020 0
Jan 12, 2021

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Hi there is there any resolution to this. I've been having the same issue for months now and can't seem to find any help anywhere. Premiere crashes each time I import or scrub through Sony A7siii H265 4:2:0 footage. 

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Jan 12, 2021 0