Sorry, a serious error has occurred....

New Here ,
Jan 16, 2021

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While i opening the project i get this error everytimeeee please help me . 

 

im using Macbook Pro 16 2019
16 Gb Ram
Radeon 5300m 
i7 9750h 

Ekran Resmi 2021-01-16 21.16.08.png

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Crash, Error or problem

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Adobe Community Professional ,
Jan 16, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.


If that doesn't work, try creating a new project and import the old one into it.

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Enes0D4C AUTHOR
New Here ,
Jan 16, 2021

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i did yours all advice but doesnt work . i create a new project and i try to import but i get this error. i get this error many times when premire doing locate i get this error.

Ekran Resmi 2021-01-17 01.25.51.png

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Enes0D4C AUTHOR LATEST
New Here ,
Jan 16, 2021

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I solved the problem. I installed the old version 14.0. I hope adobe solves this problem. I want to use the updated version

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