Splash Screen Gets Stuck at "Loading WebM.prm"

New Here ,
Jun 01, 2021 Jun 01, 2021

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Hi,

 

My Premiere Pro 2021 gets stuck in the loading screen when it reaches "Loading WebM.prm".

 

I've tried reinstalling both premiere and media encoder but it doesn't work.

 

I've also tried to locate the file on my PC, but it can't find it.

 

Anyone who can help?

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Error or problem, Freeze or hang

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New Here ,
Jun 01, 2021 Jun 01, 2021

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Actually, I managed to find the webm.prm in the common folder. I even double-clicked it to start premiere pro, but it still got stuck in the loading phase.

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Reinstall plugin?

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