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Static Noise in Premiere Pro (no matter what audio file I use)!

Explorer ,
Jun 30, 2018

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I have a HUGE problem that I've never seen anything like in Adobe Premiere Pro:

No matter what type of audio I put (whether it's a sound effect or my voice WITHOUT any background noise) it ends up turning into static whenever I import the wav, mp3, and mp4 files into Premiere Pro. 

If there was a way I could show a comparison of what the audio sounds like before importing and after the import, then maybe it could be easier.

Please help me in any way that you can.

I don't know why but when I export without touching the settings, the static from the audio unexpectedly clears up.

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Static Noise in Premiere Pro (no matter what audio file I use)!

Explorer ,
Jun 30, 2018

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I have a HUGE problem that I've never seen anything like in Adobe Premiere Pro:

No matter what type of audio I put (whether it's a sound effect or my voice WITHOUT any background noise) it ends up turning into static whenever I import the wav, mp3, and mp4 files into Premiere Pro. 

If there was a way I could show a comparison of what the audio sounds like before importing and after the import, then maybe it could be easier.

Please help me in any way that you can.

I don't know why but when I export without touching the settings, the static from the audio unexpectedly clears up.

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Jun 30, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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What are your audio hardware settings in the Preferences dialog? Give us a screen-grab.

Neil

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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Here it is, R Neil Haugen.  I know something smells fishy.

Premiere Proof.png

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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I really don't know what the problem is.

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Jun 30, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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Try changing some things. First thing I would do is set default input to none.

Neil

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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I just set it to "No Input".              

Now what?

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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Also, it's still static.

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Jun 30, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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Try changing the other settings. Maybe even unplug the USB mic.

Neil

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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I did that but no dice.  It's still the same static.

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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And I can't touch any other settings unless I'm told.

This is a huge problem and I can't touch anything unless I'm told how to resolve it.

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Jun 30, 2018 0
Explorer ,
Jun 30, 2018

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I don't know why but when I export without touching the settings, the static from the audio unexpectedly clears up.

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Jun 30, 2018 0
Explorer ,
May 21, 2019

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marked as answered, but literally starts with "I don't know why" Having the same problem.

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May 21, 2019 0
New Here ,
Dec 03, 2019

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Hi, I am having the same problems and have no idea how to fix it. Did you ever figure out what was wrong? 

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Dec 03, 2019 0
Community Beginner ,
Jan 15, 2020

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Do you have other applications open that have audio being outputed? 

 

Here is a link to a seperate thread; https://community.adobe.com/t5/premiere-pro/premiere-mutes-sound-from-background-apps/m-p/10855732#M...

 

It is an ongoing issue for me; I jump between after effects; premiere and videos with audio from web browsers and I always end up with static. I have been searching for answers for at least a year and no luck. 

Jamie

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Jan 15, 2020 0
New Here ,
May 18, 2020

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This is completely INSANE. I've been using Premier, Audition, PS, you name it — for over a decade and NEVER had anything like this! Yes, you can export from Premier and the exported file plays the audio okay. But that is totally unacceptable. How can I demo and work with a team on editing if you have to export every time you want to play a few seconds of a clip?

Originally when this came up today, I coudn't even play a wav file in Premier until I converted it to MP3. The sound plays now but all fidelity is gone. It sounds like a 1960s transistor radio. 

There HAS to be a solution to this! HELP! Thank you.

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May 18, 2020 0
Adobe Community Professional ,
May 18, 2020

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I_Am_Patrick,

 

Hey, that's painful ... no question.

 

Typically the audio mess-ups can be some of the trickier thorns to sort.

 

It has ranged on the forum here from some driver for a mobo sound app that the user never touches being updated automatically that changed some settings and they fixed it by disabling or deleting the stupid gamer's sound app ... to a plugin "gone rogue" that wasn't actually in use, to a simple missed setting change in the sound hardware options ... to several other things.

 

One tends to have to start going through all the sound apps and drivers on the computer, and check/recheck the settings within Premiere.

 

All that said, with the massive array of computer hardware, software, apps, plugins, and media/workflows there is always the possibility you've stumbled onto some bug. So ... starting the troubleshooting ...

 

What was going on when the change came up? What type of media were you working with, doing what steps in Premiere?

 

Recent OS updates, or system driver updates, anything?

 

Neil

 

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May 18, 2020 0