Highlighted

Still can't use Premiere pro after a week on a mac

New Here ,
Apr 12, 2018

Copy link to clipboard

Copied

Since i updated the last version, all i get is a 3 second opening screen then it stop.

I saw some ways to fix it here, but i am really angry that i have to pay for this product and that i need to do some " hacker" stuff to make it work.
will adobe fix the problems or do i have to just cancel my subscription.

i feel no one is really helping.

Views

812

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Still can't use Premiere pro after a week on a mac

New Here ,
Apr 12, 2018

Copy link to clipboard

Copied

Since i updated the last version, all i get is a 3 second opening screen then it stop.

I saw some ways to fix it here, but i am really angry that i have to pay for this product and that i need to do some " hacker" stuff to make it work.
will adobe fix the problems or do i have to just cancel my subscription.

i feel no one is really helping.

Views

813

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 12, 2018 0
New Here ,
Apr 12, 2018

Copy link to clipboard

Copied

I have exactly the same problem.

I tried to uninstall and reinstall the software. It didn't solve anything.

It's doing this problem since I installed the last update of Premiere Pro.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 12, 2018 0
Community Beginner ,
Apr 12, 2018

Copy link to clipboard

Copied

Hi mathieus74235959,

It's a known problem. They say they are working on it :

Premiere Pro CC update won't open

The only solution I found is going back to the previous version. If you haven't deleted anything yet on your Mac, it may still be there (click on the down arrow, beside the app's name in the CC window and find "Other versions".

I hope this helps.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 12, 2018 0
Contributor ,
Apr 12, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 12, 2018 0
Community Beginner ,
Apr 12, 2018

Copy link to clipboard

Copied

Hi @Grigor

Premiere Pro is not listed as a program having issues with High Sierra.

As It has been said in the link I posted above, I think it's more likely a problem within the latest version of Premiere than a High Sierra problem.

Regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 12, 2018 0
New Here ,
Apr 14, 2018

Copy link to clipboard

Copied

Thanks for the answers !

I downloaded a former Premiere Pro version, and it's working again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 14, 2018 0