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Stop Premiere Pro from Crashing!

Community Beginner ,
Sep 23, 2020

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Does Premiere Pro keep crashing and you have no idea why? Here are some possible solutions to stop this from happening!

Solution #1: Switch to Mercury Playback Engine Software Only

  • Open up Premiere pro and go to File -> Project Settings -> General
  • Under Video Rendering and Playback, switch the Renderer to Mercury Playback Engine Software Only

Solution #2: Update Premiere Pro

  • Open up the Adobe Creative Cloud on your computer and make sure to update Premiere Pro to the latest version.

Solution #3: Delete Media Cache

  • Click Premiere Pro -> Preferences -> Media Cache
  • Under Media Cache Filesclick the Delete button to remove all media cache files.

Solution #4: Alter RAM Usage

  • Click Premiere Pro -> Preferences -> Memory
  • Make sure that the RAM Reserved for other applications is at the lowest possible GB. You can change this by dragging the number to the left.

Solution #5: Close All Other Applications

  • If you have any other applications open, try closing them. This may help reduce crashes.

Solution #6: Use Proxies

  • If you’re working with 4K footage, I recommend using proxies.
  • Learn how to make proxies by watching [weblink removed by moderator]

 

Kes Agnew

 

[weblink removed by moderator]

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Stop Premiere Pro from Crashing!

Community Beginner ,
Sep 23, 2020

Copy link to clipboard

Copied

Does Premiere Pro keep crashing and you have no idea why? Here are some possible solutions to stop this from happening!

Solution #1: Switch to Mercury Playback Engine Software Only

  • Open up Premiere pro and go to File -> Project Settings -> General
  • Under Video Rendering and Playback, switch the Renderer to Mercury Playback Engine Software Only

Solution #2: Update Premiere Pro

  • Open up the Adobe Creative Cloud on your computer and make sure to update Premiere Pro to the latest version.

Solution #3: Delete Media Cache

  • Click Premiere Pro -> Preferences -> Media Cache
  • Under Media Cache Filesclick the Delete button to remove all media cache files.

Solution #4: Alter RAM Usage

  • Click Premiere Pro -> Preferences -> Memory
  • Make sure that the RAM Reserved for other applications is at the lowest possible GB. You can change this by dragging the number to the left.

Solution #5: Close All Other Applications

  • If you have any other applications open, try closing them. This may help reduce crashes.

Solution #6: Use Proxies

  • If you’re working with 4K footage, I recommend using proxies.
  • Learn how to make proxies by watching [weblink removed by moderator]

 

Kes Agnew

 

[weblink removed by moderator]

TOPICS
Error or problem

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 23, 2020 1

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