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Sudden Blue screen while launching

New Here ,
Sep 13, 2020

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It's either when I start to launch Premiere Pro or when I try to start a project in it. My laptop would suddenly display a blue screen with the error code "thread stuck in device driver". The blue screen would appear only when I lauch Premiere(or AE) and with nothing else. It would be most appreciated if someone could tell me 1)why this is happening and possibly 2)how I can fix it. My laptop has i7-8565U CPU with 16GB RAM if that will help...

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Sudden Blue screen while launching

New Here ,
Sep 13, 2020

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It's either when I start to launch Premiere Pro or when I try to start a project in it. My laptop would suddenly display a blue screen with the error code "thread stuck in device driver". The blue screen would appear only when I lauch Premiere(or AE) and with nothing else. It would be most appreciated if someone could tell me 1)why this is happening and possibly 2)how I can fix it. My laptop has i7-8565U CPU with 16GB RAM if that will help...

TOPICS
Error or problem

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 13, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Sep 13, 2020

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