System Compatability Error

Community Beginner ,
Jan 23, 2021

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Hello Friends, I am a beginner to Premiere Pro. Just purchased it. Installed it. It keeps giving 'System Compatibility Error' saying unsupported video driver. My Asus Zenbook has NVIDIA Geforce MX250 card. Does it mean I wont be able to use it for video editing? Can anyone help? 

Thanks, Charul

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Error or problem, Hardware or GPU, Performance

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Adobe Community Professional ,
Jan 23, 2021

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Charul AUTHOR
Community Beginner ,
Jan 23, 2021

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Adobe Community Professional ,
Jan 23, 2021

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Update your graphiccard driver to the latest one from jan 2021.

https://www.nvidia.com/Download/driverResults.aspx/168779/en-us

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Charul AUTHOR
Community Beginner ,
Jan 23, 2021

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Thanks Ann. Just checked the link. Will this really help? As I read the posts of other members, I see that even after the updates, most of them were unable to remove that error. Is it true that the current and future versions will not support non-studio drvier versions? 

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Most Valuable Participant ,
Jan 23, 2021

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Charul AUTHOR LATEST
Community Beginner ,
Jan 23, 2021

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Thanks so much John. Your links are so useful. Does it mean that basically my current machine is useless for video edit? Its a brand new machine and am feeling so sad. I need to do very basic video edits for music and education. Should I downgrade to an earlier version? Would that help? Or is there any other software that will work with MX250? 

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