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Hi All
I just got Premiere Pro 2020 but when I launch it it says that intel hd 520 graphics are not supported.
I updated that my drivers too but it still shows this error.
I have another graphic card NVIDIA GeForce 940 MX..
which i think is compatible for Premiere pro.
maybe premiere pro is using intel graphic card instead of nvidia
can you guyzz help me plzz...
System specs:
12 GB DDR4 RAM
Intel i7 6500U
Nvidia GeForce 940MX
Premier Pro 2020 version 14.3.0 (BUILD 38)
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Hi Sugandha,
Thanks for reaching out.
Please check out the following article for more information on System Compatibility Report and instruction to update GPU driver: https://community.adobe.com/t5/after-effects/faq-what-is-system-compatibility-report-in-after-effect...
Let us know how it goes.
Thanks,
Nishu
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same here. it happened after new update 14.5
its weird becuase it was working after update then after few hours it crashed leaving me with that message after reopening PP.
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I had the same problem. I have a Surface Book. I installed the latest Nvidia GeForce 940M drivers and it solved the problem. It looks like Microsoft default does not install the preferred driver, but once I found the driver on the site have not had problems.