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System compatibillity report

New Here ,
Oct 23, 2020

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Hi all,

 

yesterday i reinstalled my computer (Windows 10). and i started Premiere Pro without any issues. and today i get this error: 'System Compatatibillity Report'it says that the video driver is not supported. (Intel(R) HD Graphics 630). This graphicscard is my basis card on the motherboard and it has the latest drivers. Adobe gives me the option to download a driver but its the same as the latest driver of Intel it self. How can i solve this issue? 

i do have a extra graphicscard: Nvidia Geforce 1660 TI. And there is no issue with that one.

i hope you guys can help me out. See attachment for more info

 

thanks in advance!

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System compatibillity report

New Here ,
Oct 23, 2020

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Hi all,

 

yesterday i reinstalled my computer (Windows 10). and i started Premiere Pro without any issues. and today i get this error: 'System Compatatibillity Report'it says that the video driver is not supported. (Intel(R) HD Graphics 630). This graphicscard is my basis card on the motherboard and it has the latest drivers. Adobe gives me the option to download a driver but its the same as the latest driver of Intel it self. How can i solve this issue? 

i do have a extra graphicscard: Nvidia Geforce 1660 TI. And there is no issue with that one.

i hope you guys can help me out. See attachment for more info

 

thanks in advance!

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Oct 23, 2020 0
Most Valuable Participant ,
Oct 23, 2020

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Oct 23, 2020 0
Bram5C3F LATEST
New Here ,
Oct 24, 2020

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Hi John,

 

I used the last option. I have disabled my onboard GPU and now the computer is forced to use the Nvidia GPU. And it's now very smooth 😄

 

Thanks for your help!

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Oct 24, 2020 0