• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

System Error Upon Launch of Premiere Pro

New Here ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

When clicking "open" in creative cloud to launch Premiere Pro, nothing happens. I searched through the search bar of Windows 10, and Premiere Pro came up, so I launched it that way ... the follow error came up, reading:

 

"The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." 

 

I have uninstalled and reinstalled from creative cloud thrice. Can anybody help with this issue, as I literally just paid to use this app and its not launching?

 

TOPICS
Error or problem

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 25, 2020 Sep 25, 2020

Copy link to clipboard

Copied

LATEST

Hi there, 

 

We're sorry to hear about this. Have you tried updating the Microsoft Visual C++ Redistributable package and checked if it's working properly?

 

Thanks,

Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines