Tela azul ao abrir

New Here ,
Dec 28, 2020

Copy link to clipboard

Copied

Toda vez que vou abrir o premiere, after, encoder ou photoshop da tela azul, o suporte não consegue me ajudar e estou atrasado com vários trabalhos, meus professores são pacientes mas nem tanto.

Alguém teve problemas parecidos.

TOPICS
Crash, Error or problem, Hardware or GPU, Performance

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Tela azul ao abrir

New Here ,
Dec 28, 2020

Copy link to clipboard

Copied

Toda vez que vou abrir o premiere, after, encoder ou photoshop da tela azul, o suporte não consegue me ajudar e estou atrasado com vários trabalhos, meus professores são pacientes mas nem tanto.

Alguém teve problemas parecidos.

TOPICS
Crash, Error or problem, Hardware or GPU, Performance

Views

53

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 28, 2020 0
Adobe Community Professional ,
Dec 28, 2020

Copy link to clipboard

Copied

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.   And does your hardware meet minimum specs?

https://helpx.adobe.com/premiere-pro/system-requirements.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 0
New Here ,
Jan 12, 2021

Copy link to clipboard

Copied

Eu uso a ultima versão do Premiere Pro (14.8), está instalado em um ssd sata 3, tenho 16 gb de RAM e uma RX 540 com 2 GB de RAM, meu processador é um AMD A12.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2021 0
Adobe Community Professional ,
Jan 12, 2021

Copy link to clipboard

Copied

I don't see your graphics card on the required system specs

https://helpx.adobe.com/premiere-pro/system-requirements.html

try changing the renderer in project settings: general to software and see if that helps

And you didn't tell us your source properties (where did your sources come from? which camera? what are the pixel dimensions, frame rate and codec? ) and sequence settings (make the timeline active and go to the sequence menu and choose "sequence settings" and tell us pixel dimensions, frame rate and codec.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2021 0
Adobe Community Professional ,
Dec 29, 2020

Copy link to clipboard

Copied

Can you share screenshots of what's happening to help us better understand the problem?

-------------------------------------------------
Marek Mularczyk
Adobe Certified Expert and Instructor
http://marekmularczyk.com/

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 29, 2020 0